Denise D. Quigley is a Senior Policy Researcher and Professor of Policy Analysis at the RAND School of Public Policy. She serves as the quality improvement (QI) team lead for the Consumer Assessment of Healthcare Providers and Systems (CAHPS) project and leads multiple federally funded studies for AHRQ and NIH, focusing on health care quality, patient experience, and health equity. Ph.D. in Public Policy, RAND School of Public Policy Her research centers on end-of-life care, hospice, patient-provider communication, shared decision-making, patient safety, and access to care through workers' compensation. With expertise in qualitative methods, thematic analysis, survey development, and mixed-methods inquiry, she investigates organizational behavior and system change in health care delivery. Her work emphasizes patient and family care experiences, with a strong focus on reducing disparities across racial, ethnic, linguistic, and geographic lines. Her recent publications reflect a consistent focus on health equity and quality measurement, particularly through CAHPS and other patient-reported instruments. Themes include disparities in post-acute care, mental health support for first responders, language concordance in primary care, and spiritual care in hospice. She has led systematic reviews on hospice use in nursing homes, patient safety culture in Black-serving hospitals, and infection control in long-term care settings. Racial and ethnic disparities in post-acute care Urban-rural disparities in COVID-19 outcomes Patient safety culture in hospitals Improving patient experience via survey design Spiritual care for African American hospice patients She collaborates with researchers at RAND and Columbia University on NIH-funded projects assessing infection prevention and transitions of care. Her policy-relevant research supports quality improvement initiatives and informs health system reforms. While her role includes academic leadership, there is no public information about advised students or received scientific awards. She is actively contributing to health services research and public policy analysis.









