معرفی
Tayler Cunningham is a Lecturer at the Department of People and Organisations within Glasgow School for Business and Society at Glasgow Caledonian University. Their research focuses on remote working, mental distress in workplaces, employee alienation, and public-sector/service-sector employment. They are a Fellow of the Higher Education Academy and an Associate Member of the CIPD. Tayler contributes to the Global Hospitality Research Alliance (GHRA), addressing critical issues in the hospitality sector such as workplace dignity and customer misbehavior.
Research interests include analyzing hospitality sector challenges, workplace abuse dynamics, and the impact of social washing on business practices. Their work aligns with UN Sustainable Development Goals, particularly labor rights and decent work.
Publications include a 2025 chapter on workplace abuse paradoxes in Scottish hospitality and a 2022 article on customer misbehavior in hospitality contexts. These works examine topics like verbal hostility, employee mental health, and corporate social responsibility strategies.
- Scientific Awards:
- Fellow of the Higher Education Academy
- Associate Member of CIPD
- Collaborations: Active member of GHRA, collaborating on global hospitality research initiatives.
