معرفی
Raphaël Akamavi is an Associate Professor in Marketing at the Birmingham Business School, University of Birmingham. He has over two decades of academic experience, previously serving as a Senior Lecturer at Leeds Beckett University and the University of Hull before joining the University of Birmingham in July 2017. He holds a PhD in Financial Service Innovation and Organisational Capabilities from the University of Leeds, an MBA, and a PgDMS.
Education:
- PhD in Financial Service Innovation and Organisational Capabilities, University of Leeds
- MBA
- PgDMS
- FHEA, PGCHE
Raphaël's research centers on innovation, particularly product and service innovation, co-creation, service quality, customer satisfaction, CRM, social capital, organizational performance, and the tourism and travel industry. His work explores both theoretical and applied dimensions of innovation in service sectors, with a focus on value creation and destruction, disruptive models, and institutional change. He has published extensively in leading journals such as Tourism Management, Journal of Travel Research, European Journal of Marketing, and International Business Review.
The recent trends in his publications reveal a sustained focus on innovation and performance across industries, particularly in tourism, aviation, and financial services. His research integrates cross-cultural consumer behavior, strategic alliances, and digital transformation, often employing empirical and comparative methodologies. He has also contributed to understanding non-profit performance and ethical business practices.
Scientific Awards:
- Award for Best Paper at the 6th International Services Management Conference, Cyprus, 2013
Raphaël has supervised multiple PhD students to completion and currently mentors two doctoral candidates at the University of Birmingham in innovation-related topics. He has served as an external examiner at the University of Salford, Portsmouth, and Huddersfield, and as an internal examiner and chair at the University of Hull and the University of Birmingham. He contributes to the academic community as a member of the editorial advisory board of Afro Eurasian Studies and the editorial board of EuroMediterranean Journal of Business</>, and as an ad hoc reviewer for numerous high-impact journals including Tourism Management, Annals of Tourism Research, and European Journal of Marketing. He has also delivered keynote speeches and chaired conference tracks on sustainable and disruptive innovation.
Labs and Research Teams: While no specific lab is mentioned, Raphaël is actively involved in research networks related to service innovation, marketing, and international business, collaborating with scholars globally and contributing to major academic conferences and publications.
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