Miriam L. Matteson

Miriam L. Matteson is a Professor and Associate Dean for Research and Graduate Studies at the College of Communication and Information (CCI), Kent State University. She oversees graduate programs, research initiatives, global programs, and study abroad opportunities at CCI. Her academic affiliation is with the School of Information.

Education:

• Ph.D. in Information Studies, University of Maryland
• C.A.S. in Library and Information Science, University of North Carolina - Chapel Hill
• M.L.S., Indiana University
• B.S. in Music and History, Indiana University

Miriam's research explores emotion in the workplace, focusing on emotional labor, dispositional affect, and interpersonal skills in library settings. She examines information literacy instruction, individual differences in student development, and continuing management education for librarians. Her recent work trends include social media analysis (Reddit), cognitive psychology in information processing, and organizational behavior in academic libraries.

Scientific Awards:

• Distinguished Advising Award, College of Communication and Information, Kent State University (2014)

Miriam serves as Column Editor for the Future Voices in Public Services column in Public Services Quarterly. She is actively involved in professional service through editorial advisory boards, conference reviewing, and committee memberships for organizations like the American Library Association (ALA) and Association for Library and Information Science Education (ALISE).