Janine Sanders Jones

Janine Sanders Jones serves as Associate Dean for Faculty Scholarship, Teaching and Service Excellence at the Opus College of Business, University of St. Thomas, overseeing seven academic departments, research centers, and accreditation operations. Previously, she held the position of Associate Dean for Academics at Dougherty Family College (2020-2023) with responsibility for curriculum development, faculty evaluation, and student academic affairs.

Her academic credentials include:

• PhD in Operations Management from University of Minnesota Carlson School of Management
• MS in Industrial Administration from Purdue University Krannert Graduate School
• BS in Chemical Engineering from Ohio University Russ College

Dr. Sanders Jones' research centers on quality management systems and their interplay with organizational culture, with recent work examining identity-driven service expectations in minority-owned enterprises. Her methodology integrates process management frameworks with cultural analysis to optimize retention and operational efficiency, contributing significantly to both manufacturing and service sector applications through empirical studies of competitive dynamics.

Publication trends reveal consistent focus on operational excellence across Decision Sciences, Journal of World Business, and specialized management journals, with recurring themes in process innovation, cultural effectiveness metrics, and analytical decision tools. Her work demonstrates increasing interdisciplinary convergence between operations research, organizational behavior, and service management.

Award highlights include:

• Multiple Carlson School of Management fellowships (2002-2006)
• Juran Center for Leadership in Quality awards (2004-2005)
• National Black MBA Association recognition (2004)
• University of Minnesota Graduate School honors (2002, 2005)

Prior to academia, she engineered manufacturing processes at Merck & Co. for five years, developing foundational expertise in operational systems. Current service includes board membership with Connections to Independence Youth Initiative and peer review for Academy of Management publications. Her industry experience directly informs teaching in operations management and supply chain contexts.