معرفی
Jan U. Hagen is a Professor of Management Practice at ESMT Berlin, where he has been a faculty member since 2005. His research focuses on organizational error management, psychological safety in teams, and fostering learning cultures. He has authored two influential books: Confronting Mistakes – Lessons from the Aviation Industry when Dealing with Error and How Could This Happen – Managing Errors in Organizations. His work has been featured in media outlets such as the BBC, The Economist, and Harvard Business Review.
Education:
Dr. rer. pol. in Management, Free University of Berlin.
Teaching & Executive Programs:
- Director of ESMT’s Leadership under Pressure executive program.
- Taught error and crisis management at institutions like Cass Business School, Imperial College London, and Solvay Brussels School.
- Delivered executive education programs for organizations such as Allianz, Daimler, Lufthansa, and the German Federal Armed Forces.
Consulting:
Advises companies on error management strategies, emphasizing open communication and organizational learning.
Impact:
Testimonials highlight his contributions to safety in military aviation and corporate error analysis, advocating for transparency and knowledge-sharing to improve organizational resilience.
