Diane M. Phillips

Diane M. Phillips is a Professor in the Department of Marketing at Saint Joseph's University, Philadelphia, and a Guest Professor at the Institute for Retail Management, University of St. Gallen, Switzerland. Her research spans consumer psychology, sustainability, and marketing strategy, with over 25 years of dedicated work in sustainability research and practice, including certification by Al Gore's Climate Reality Leadership Corps.

Her educational background includes:

• PhD from Pennsylvania State University
• MS from Texas A&M University
• BS from Pennsylvania State University

Dr. Phillips' research focuses on consumer psychology, examining attitudes, satisfaction, emotional responses, and decision-making processes through the lens of sustainability and marketing strategy. Her work bridges theoretical frameworks with real-world applications, demonstrated through textbooks like Consumer Behavior & Insights (Oxford, 2021) and Marketing Strategy & Management (SAGE, 2023), alongside consulting projects with organizations including Terracycle and The Franklin Institute.

Her publication trajectory reveals an evolution from foundational consumer behavior studies toward integrated sustainability applications. Early work examined risk perception in contexts like GMO foods, while recent research emphasizes circular economy principles, sustainable branding in hospitality, and stakeholder-driven performance metrics in public systems.

Dr. Phillips' recognition includes:

• Penn State University Sustainability Leadership Award (2022)
• Climate Reality Leadership Corps certification (2013)

She actively mentors students through immersive international study tours across 15+ countries including Switzerland, Australia, and Vietnam, focusing on sustainability practices. Her professional impact extends to EPA testimony on coal emissions (2013) and consulting for entities ranging from Mannington Mills to Bloomberg Earnings Estimates. As a Guest Professor at St. Gallen, she fosters global collaboration in retail sustainability research.