معرفی
Dr. Bethan Benwell is a Senior Lecturer in English Language and Linguistics at the University of Stirling, within the Division of Literature and Languages. Her research focuses on discourse analysis, particularly in healthcare communication and identity negotiation. She has co-authored influential works like *Discourse and Identity* (shortlisted for the BAAL Book Prize) and led projects such as the AHRC-funded 'Devolving Diasporas' study on migration and literature reception. Current work includes an NIHR-funded study on complaint handling in healthcare. Her expertise spans health communication, reception studies, gender discourse, and educational linguistics.
Her research projects include:
- AHRC-funded 'Devolving Diasporas' (2007–2010) analyzing diasporic literature discussions
- NIHR-funded 'Enhancing the patient complaints journey' (conversation analysis-based training for healthcare professionals)
Key research interests:
- Healthcare interactions and complaint resolution
- Discourse and identity in media, education, and healthcare
- Reception studies of postcolonial literature
Her recent publications emphasize longitudinal analysis of healthcare complaints, ethical data practices, and patient advocacy. Awards include recognition for her contributions to discourse studies.
