Find Academic Supervisors

Jennifer GibbsView profile

Professor

• Distributed Work
• Global Teams
• Remote Work
• +5 more

Jennifer Gibbs is a Professor and Graduate Director in the Department of Communication at the University of California, Santa Barbara. Her research focuses on collaboration in global teams, distributed work arrangements, and the impact of technologies like AI and digital media on organizational practices. She holds affiliated appointments in TMP and CITS. Education: Ph.D. (2002) in Organizational Communication from the University of Southern California; B.A. (1992) in Philosophy from Pomona College. Research interests include distributed work dynamics, global team management, remote work challenges, and technology's role in organizational transformation. Her work combines qualitative and quantitative methods, emphasizing real-world field studies to explore communication processes and technological impact. Recent studies address boundary management in remote work, well-being in virtual teams, and AI's role in legal and organizational contexts. Her articles highlight trends in global work dynamics, technological affordances, and equity perceptions among remote workers. Gibbs has served as Editor of Communication Research and on editorial boards of top-tier journals. She teaches Organizational Communication, Communication Technology, and Qualitative Research at both undergraduate and graduate levels. Her contributions bridge theory and practice, addressing critical issues like work-life balance in digital environments and the future of hybrid workplaces.

Daniel A. SassView profile

Associate Professor

• Psychometrics
• Structural Equation Modeling
• Factor Analysis
• +3 more

Dr. Daniel A. Sass is an Associate Dean for Graduate Studies and Associate Professor in the Department of Management Science and Statistics at the University of Texas at San Antonio’s Carlos Alvarez College of Business. He directs the Statistical Consulting Center and focuses on methodological research, including psychometrics, structural equation modeling, and factor analysis. His applied work spans education, public health, and organizational behavior. Education: Ph.D. in Management Science and Statistics, University of Wisconsin-Milwaukee B.A., University of Wisconsin-Milwaukee Research Interests : Dr. Sass specializes in advanced statistical methodologies with applications in education and social sciences. His work emphasizes psychometric validation, measurement invariance, and applied collaborative projects. Key areas include teacher retention, classroom management, and cross-cultural scale adaptation. His research bridges theoretical statistical frameworks with real-world challenges in education and public policy. Publications Trends : Recent work explores pandemic impacts on productivity, educator stress in charter schools, and diabetes management programs. Earlier studies focus on statistical methods like factor analysis and structural equation modeling validation. His articles consistently address practical implications for policy and practice. Advising/Grants : While no advisees are listed, his collaborative projects involve interdisciplinary teams across education, public health, and organizational studies. His Statistical Consulting Center supports UTSA researchers in applying rigorous statistical methods to their work. Labs/Teams : Director of the Statistical Consulting Center, providing methodological support for academic and applied research projects.

Christos KoritosView profile

Professor

• Consumer Psychology
• Marketing of Services
• Advertising
• +2 more

Dr. Christos Koritos serves as the Associate Dean of Academic Programs and Academic Director of the MSc in Marketing at The American College of Greece (Alba Graduate School of Business). He holds a Ph.D. from Athens University of Economics & Business, an M.Sc. from the University of Stirling, and a B.Sc. from Athens University of Economics & Business. His academic role includes teaching and leading strategic initiatives across multiple master’s programs in Marketing, International Business, and Tourism Management. Dr. Koritos’ research focuses on Consumer Psychology, Marketing of Services, Advertising, and Corporate Social Responsibility. His work explores topics such as customer behavior in hospitality settings, servicescape design, and the impact of rhetoric in advertising. He has published extensively in journals like Tourism Management , Journal of Business Research , and European Journal of Marketing . His consultancy work spans over 20 Greek and multinational companies, addressing strategic marketing challenges. He actively contributes to EU-funded projects and serves as a reviewer for academic journals and conferences. His teaching spans institutions including Alba, Athens University of Economics & Business, and the Greek Open University. Dr. Koritos’ recent research highlights include analyzing customer threats in hospitality, greenwashing in tourism, and the effects of music in service environments. His work bridges theoretical insights with practical applications, emphasizing empirical rigor and cross-disciplinary relevance.

Thorsten GruberView profile

Professor

• Service Management
• Customer Feedback Analysis
• Employee Well-being
• +5 more

Thorsten Gruber is a Professor of Marketing and Service Management at Loughborough University, where he also serves as Director of the Centre for Service Management. Prior to this role, he was a Senior Lecturer at Manchester Business School. He holds a PhD and MBA from the University of Birmingham. His research focuses on service failure and recovery, frontline employee well-being, customer feedback dynamics, and service robotics. He has also held prestigious visiting positions, including the Anne-Marie and Gustaf Ander Foundation Visiting Professorship at Karlstad University (2015–2017). Gruber’s research interests span transformative service research, complaint management across cultures, and the impact of positive customer feedback on employee well-being. He has presented globally at leading conferences and published in journals like Journal of Service Research and Journal of Marketing Management. His work has been recognized with awards such as the Emerald Literati Network Awards and the Journal of Service Management Robert Johnston Award. His academic contributions also extend to pedagogy, including winning nominations for Teacher of the Year and Researcher of the Year. Gruber co-founded the Centre for Service Management in 2013, fostering interdisciplinary research in service excellence. His recent studies explore AI-driven service accountability, health-seeking behaviors in rural settings, and the ethical integration of service robots. Education : PhD and MBA from University of Birmingham Awards : Multiple Emerald Awards, methods@manchester Competition Winner (2009), Academy of Marketing Research Initiative Award (2008) Key Research Themes : Service Recovery, Customer Feedback Analysis, Employee Well-being, Transformative Service Robotics

• Organizational Behavior
• Emotional Labor
• Extreme Work Environments
• +3 more

Robin Burrow is a Senior Lecturer in Organization Studies at the University of York’s School for Business and Society. Previously, he held positions at Cardiff University and completed his PhD and MSc in Organization Studies at the University of Warwick. His research focuses on extreme work environments, particularly the interplay between emotions, organizational behavior, and institutional dynamics. He has conducted fieldwork in elite kitchens, veterinary clinics, and healthcare settings, exploring themes like fear-driven work cultures, identity construction through suffering, and the proliferation of nonreality-based organizational beliefs. Education: PhD in Organization Studies, University of Warwick MSc in Organization Studies, University of Warwick His research interests include emotional climates in high-pressure workplaces, morally complex labor practices, and the socio-spatial factors enabling nonreality-based organizational beliefs. Recent projects include a book on the fine dining industry and a co-authored work on innovations in organization studies (Oxford University Press, 2025). Robin’s work has been recognized with awards, including a runner-up Best Paper Award for his 2022 study on elite kitchen misbehavior. He holds visiting research positions at the University of Technology (Sydney) and Victoria University of Wellington, and consults widely for public and private organizations. His publications span journals like Human Relations , Journal of Management Studies , and Organization Studies , addressing topics from veterinary communication to teacher burnout in the UK education system. Current Projects: A major book on fine dining labor cultures A commissioned Oxford University Press text on organization studies innovations

Kate DauntView profile

Professor

• Audience reception of disinformation
• Social media influencers
• Consumer misbehaviour
• +4 more

Kate Daunt is Professor of Marketing at Cardiff Business School and Co-Director of Cardiff University's Security, Crime and Intelligence Innovation Institute. She holds a PhD from Cardiff University (2008) and is a Fellow of the Higher Education Academy (FHEA). Her professional affiliations include the Chartered Institute of Marketing (MCIM) and Beta Gamma Sigma International Business Honour Society. Her research focuses on: Audience reception of disinformation in digital environments Dynamics of social media influencers and parasocial relationships Consumer misbehaviour and deviant service interactions Behavioural change through service design interventions Servicescape impacts on consumer experiences Her publication portfolio demonstrates consistent focus on consumer psychology in technology-mediated environments, with recent work exploring disinformation propagation, influencer marketing ethics, and robotic service interventions. Research frequently employs mixed-methods approaches across hospitality, retail, healthcare and digital contexts. Honors & Awards: Emerald Literati Award (2024) Martin Evans Teaching Excellence Award (2019) Cardiff University Research Fellowship (2016-2017) Multiple 'Best Paper' awards in service marketing She currently supervises doctoral candidate Katie Lloyd and previously served as Deputy Director of Doctoral Studies. As Co-Director of the Security, Crime & Intelligence Innovation Institute, she leads interdisciplinary research teams examining behavioral aspects of security and disinformation.

Wei HeView profile

Professor

• Human Resource Management
• Organizational Behavior
• International Business
• +12 more

Wei He is a Professor at Indiana State University's Scott College of Business, specializing in Management Information Systems and Business Education. With a Ph.D. in Organization Studies from Boston College (2004), a Master's in Industrial Administration (Dalian University of Technology, 1989), and a Bachelor's in Psychology (Peking University, 1986), He's academic career spans over two decades. Ph.D., Boston College (2004) M.S., Dalian University of Technology (1989) B.S., Peking University (1986) Wei He's research focuses on Human Resource Management , Organizational Behavior , and International Business , examining workplace dynamics through lenses like psychological capital, identity discrepancies, and cross-cultural management. Their publications show a strong emphasis on employee innovation , constructive deviance , and HR trends , with recent works addressing AI integration in HR practices and environmental instability impacts. Scientific awards include the Faculty International Recognition Award (2013) and Excellence in Teaching Award (2010). He also received International Travel Grants for academic engagement (2004–2014) and Promising Scholarship (2010). As a faculty advisor and committee member across multiple university initiatives, He contributes to student success councils , China interest committees , and open education resource award selection . Their scholarship includes empirical studies on workplace anxiety , supervisor incivility , and employee psychological safety .

Jessica Sze Yin HoView profile

Associate Professor

• Digital Marketing
• Social Media Marketing
• E-commerce
• +4 more

Jessica Sze Yin Ho is an Associate Professor and Senior Fellow of the Higher Education Academy at Heriot-Watt University , where she serves in the School of Social Sciences as Associate Head and Programme Director of MA (Hons) Marketing in the Department of Marketing and Operations . She is a prolific researcher in digital marketing, social media, and sustainable consumption, with over 20 publications and multiple international awards. PhD in Marketing (Multimedia University, Malaysia) MPhil in Management (Multimedia University, Malaysia) BBA in Marketing (Multimedia University, Malaysia) Research Interests span Digital Marketing , Social Media Strategy , E-commerce , Sustainable Consumer Behavior , and Service Quality , with a focus on technology adoption and higher education quality. Her recent work explores Live Streaming Commerce , TikTok’s role in Cultural Heritage Promotion , and the Dark Side of Celebrity Endorsements . Her 15 most recent publications (2025–2020) analyze audience engagement , privacy dynamics in virtual streaming , sentiment analysis , and augmented reality applications across sectors like museums, tourism, and finance. Awards include multiple Best Paper and Best Reviewer recognitions from global marketing conferences. Collaborations include industry-funded projects on talent management and services marketing . She also mentors colleagues toward Senior Fellow of AdvanceHE status and contributes to UN Sustainable Development Goals through research on sustainable consumption and education.

Eunjin KwonView profile

Assistant Professor

• Hospitality Management
• Tourism
• Service Marketing
• +3 more

Eunjin Kwon is an Assistant Professor in the Department of Hospitality Administration at Lamar University, College of Nutrition, Hospitality and Human Services. She teaches courses including Intro to Hospitality Industry , Human Resources in Hospitality , and Travel and Tourism . Her academic career includes prior roles as Graduate Assistant at Pennsylvania State University and Research Associate at the University of Houston. B.A. in Tourism Management, Kyunghee University, South Korea M.S. in Hospitality Management (Dean’s Award), University of Houston, TX Ph.D. in Hospitality Management, Pennsylvania State University (2016) Her research focuses on hospitality management, consumer behavior, service marketing, and sensory marketing. Recent work examines emotional intelligence in upscale hotels, food desert mitigation, and the impact of music and plate color on dining experiences. Key trends in her research include customer misbehavior dynamics, menu design optimization, and grounded theory applications to peer-to-peer hospitality platforms. Awards include the 2008 Dean’s Award from Conrad N. Hilton College. Dr. Kwon has contributed to journals such as the Journal of Hospitality and Tourism Management and British Food Journal , with conference presentations at the Annual ICHRIE Conference and Graduate Education & Graduate Student Research Conference in Hospitality & Tourism.

Tayler CunninghamView profile

Lecturer

• Employee Wellbeing
• Remote Working
• Mental Distress in Workplaces
• +4 more

Tayler Cunningham is a Lecturer at the Department of People and Organisations within Glasgow School for Business and Society at Glasgow Caledonian University. Their research focuses on remote working, mental distress in workplaces, employee alienation, and public-sector/service-sector employment. They are a Fellow of the Higher Education Academy and an Associate Member of the CIPD. Tayler contributes to the Global Hospitality Research Alliance (GHRA), addressing critical issues in the hospitality sector such as workplace dignity and customer misbehavior. Research interests include analyzing hospitality sector challenges, workplace abuse dynamics, and the impact of social washing on business practices. Their work aligns with UN Sustainable Development Goals, particularly labor rights and decent work. Publications include a 2025 chapter on workplace abuse paradoxes in Scottish hospitality and a 2022 article on customer misbehavior in hospitality contexts. These works examine topics like verbal hostility, employee mental health, and corporate social responsibility strategies. Scientific Awards: Fellow of the Higher Education Academy Associate Member of CIPD Collaborations: Active member of GHRA, collaborating on global hospitality research initiatives.

Margaret ShafferView profile

Professor

• Global Mobility
• Expatriation
• Cross-cultural Management
• +3 more

Margaret Shaffer is a Professor of Management and the Michael F. Price Chair in International Business at the University of Oklahoma’s Price College of Business. She specializes in global mobility, expatriation, and cross-cultural management, with a focus on work-family dynamics and career development. Shaffer holds a Ph.D. in Human Resource Management and Organizational Behavior from the University of Texas at Arlington, alongside previous roles at the University of Wisconsin-Milwaukee and Hong Kong Baptist University. She is an associate editor for the Journal of Global Mobility and has led study abroad programs across Asia. Her research emphasizes expatriate adjustment, repatriation challenges, and global career trajectories. Over 30 years, she has published extensively in top journals like Journal of International Business Studies and Academy of Management Journal . Awards include the Carolyn Dexter Best International Paper Award and multiple Gold Star Teaching Awards. Shaffer’s work integrates empirical studies with practical implications for multinational organizations, addressing issues like expatriate retention, cultural intelligence, and the psychological impacts of global assignments. She also explores emerging trends such as virtual global work and post-pandemic mobility strategies.

• Job Insecurity
• Cyberloafing
• Information Technology Impact on Work
• +9 more

Prof. Vivien K. G. Lim is a distinguished Professor at the National University of Singapore (NUS), holding joint appointments in the Alice Lee Centre for Nursing Studies (Yong Loo Lin School of Medicine) and the Department of Management & Organization (NUS Business School). She also has courtesy appointments in the Department of Psychology (Faculty of Arts and Social Sciences) and the Institute for Engineering Leadership (College of Design & Engineering). A pioneering academic, she was the first woman promoted to Full Professor at NUS Business School and ranked among the top 2% global scientists by Stanford University (2020–present). Her research focuses on job insecurity, cyberloafing, workplace health, and technology’s impact on work. She has published extensively in top journals like Academy of Management Journal and Journal of Applied Psychology , with media coverage in outlets like the Wall Street Journal and Los Angeles Times . Lim has received numerous awards, including the Teaching Excellence Award (three-time) and membership in NUS’s Teaching Honour Roll. Prof. Lim leads executive programs such as the Women in Leadership Program and serves on advisory boards for Human Capital Singapore and Applied Psychology journals. Her consultancy work spans organizations like CA Technologies and the Ministry of Defense. Current research explores commuting’s psychological effects, cyberloafing dynamics, and HR practices’ well-being impacts. Her scholarly contributions bridge organizational behavior, psychology, and healthcare, advancing understanding of workplace stressors and innovative solutions. Lim’s work emphasizes practical implications for leadership, policy, and employee well-being.

Jerel SlaughterView profile

Professor

• Counterproductive behavior
• Unethical behavior
• Leader personality
• +4 more

Jerel Slaughter is the Eller Professor of Management and Organizations at the Eller College of Management, University of Arizona. He joined the Eller College in 2002 after serving as an assistant professor at Louisiana State University and completing his PhD in Industrial and Organizational Psychology at Bowling Green State University (2000). His research focuses on counterproductive and unethical behavior in organizations, leader personality and well-being, recruitment and job search dynamics, and pre-employment selection tests. Academy of Management Society for Industrial and Organizational Psychology (Fellow, 2022) Association for Psychological Science (Fellow, 2023) Dr. Slaughter's recent publications examine recruitment strategies in politically polarized environments, workplace coping during socio-environmental crises, and gender dynamics in humor perception. His work has appeared in top journals such as Journal of Applied Psychology, Journal of Business Ethics, and Personnel Psychology. Scientific Awards : Fellow, Association for Psychological Science (2023) Fellow, Society for Industrial and Organizational Psychology (2022) Eller Professorship (2016-present) Stephen P. Robbins Professorship (2013-2016) Brian Lesk Faculty Fellowship (2006-2013) Outstanding Reviewer Recognition (AOM OB Division, 2006, 2013) Dr. Slaughter has served on editorial boards of multiple journals including the Journal of Applied Psychology (2008-present) and Personnel Psychology (2011-present). His research integrates organizational behavior with psychological science to address real-world workplace challenges.

Nicklas SalomonsonView profile

Professor

• Transformative Service Research
• Consumer Vulnerability
• Embodied Interaction
• +4 more

Nicklas Salomonson , Professor in Business Administration at the University of Borås, specializes in digital retail and service research. Affiliated with the Faculty of Textiles, Engineering and Business, he leads research at the Service Research Centre (SAMOT VINN Excellence Centre) and contributes to fields like consumer vulnerability, embodied interaction, and sustainable consumption. Education: PhD in Business Administration from University of Gothenburg (2005) Supervision: Principal supervisor for Stavroula Wallström, assistant supervisor for Ann Vellesalu His research examines disabling marketplaces through embodied interaction frameworks, analyzing how physical environments and multimodal communication affect marginalized consumers. Recent work explores transformative service research, focusing on enabling/disabling market mechanisms for vulnerable populations in healthcare and transportation contexts. Key publications in Journal of Marketing Management , Industrial Marketing Management , and Journal of Cleaner Production reflect trends in: Customer misbehavior in digital retail Value co-destruction dynamics Sustainable consumption patterns Technology-mediated service encounters Scientific contributions include: Recipient of Kenth Pettersson's Memorial Fund (2016) Scopus Author ID 23974839300 ORCID 0000-0001-9159-4593 As principal investigator, he has secured funding from the Swedish Research Council (VR), Forte, the Knowledge Foundation, and the Swedish Retail and Wholesale Council. Current research investigates how physical-digital hybrid environments reshape service systems for vulnerable consumers, with methodological expertise in qualitative and ethnographic approaches.

Thomas BorchmannView profile

Associate Professor

• Occupational Health Psychology
• Organizational Misbehavior
• Workplace Stress Management
• +3 more

Thomas Borchmann is an Associate Professor at Aalborg University's Department of Communication and Psychology, within The Faculty of Social Sciences and Humanities. His research focuses on occupational health psychology, organizational misbehavior, workplace stress, and organizational socialization. He co-directs the Master's program in Work and Organizational Psychology with Bendt Torpegaard Pedersen. Key research areas include employee resistance to organizational control mechanisms, the psychosocial work environment, and the interplay between communication practices and workplace dynamics. He has conducted extensive studies on secondary school teachers' stress management strategies and the ethical dimensions of leadership. Borchmann has led 13 research projects since 2000, including investigations into workplace harassment, organizational ethics, and the impact of team structures on mental health. His work addresses UN Sustainable Development Goals related to decent work and economic growth (SDG 8) and good health and well-being (SDG 3). He actively engages in public discourse through media contributions and lectures on topics like 'Mafiakommunikation' and stress management in education. His teaching emphasizes methodological rigor and practical application in organizational and communication studies.