معرفی
Susanne Boch Waldorff is an Associate Professor at the Department of Organization, Copenhagen Business School (CBS), specializing in the implementation of contemporary reforms, policies, and steering technologies within organizational practices. Her empirical work focuses on health care, police, and social sectors, examining public sector governance, organizational change, and public value creation. She serves as Study Director for the Master of Public Governance program and teaches PhD courses in organizational analysis.
Her research centers on organization theory, institutional logics, and policy translation processes, utilizing qualitative methods and ethnography to investigate discursive strategies, collaborative innovation, and professional dynamics. She analyzes how macro-level reforms interact with micro-level practices, emphasizing the role of institutional contexts in shaping organizational outcomes and value creation in public institutions.
Analysis of her 51+ publications reveals consistent themes in public sector innovation and policy implementation. Recent work explores micro-tactics for maintaining practices during reform, welfare state restructuring by non-profits, and frontline interpretations of innovation imperatives. Her scholarship bridges institutional theory with public management, highlighting tensions between policy mandates and organizational realities across health care, construction, and governance contexts.
Waldorff supervises PhD projects and Master's theses in the Master of Public Governance program while coordinating the PhD course 'Perspectives in Organizational Analysis'. She maintains active research collaboration with Rigshospitalet (Copenhagen University Hospital), contributing up to 7.5 hours weekly to health care project development since 2023, demonstrating applied engagement with public sector innovation challenges.
