Shu-Hui (Susan) Chang

Dr. Shu-Hui (Susan) Chang serves as a Teaching Professor and Director of Distance Education in the Department of Computer Science at Iowa State University's College of Liberal Arts and Sciences, with over 29 years of higher education experience since 1995. A Blackboard Senior Certified Trainer, she specializes in large-scale online course design and delivery, maintaining 94% student satisfaction across high-enrollment programs.

Her educational background includes:

• Ph.D. in Computer Science from Iowa State University (2006)
• M.S. in Computer Science from Iowa State University (1998)
• B.A. from National Central University (1982)

Dr. Chang's research centers on Distance Education and Computer Technologies in Education, extending to Human-Computer Interaction, Software Engineering, and curriculum design. Her work emphasizes practical, hands-on approaches that bridge traditional and online learning environments while addressing real-world educational challenges in computer science instruction.

Her 2024 publications reveal strong trends toward optimizing graduate teaching assistant training, leveraging learning management systems like Canvas, and developing engagement strategies for online classrooms. These works demonstrate consistent focus on pedagogical innovation and technological integration within computer science education.

Notable accolades include:

• Quality Matters Certification Award (2024)
• Two Blackboard Greenhouse Exemplary Course Program Awards (2007, 2008)
• ISU CELT High Quality Certificate Award (2024)
• Computer Science Departmental Excellence in Teaching Award (2024)
• The Master Teacher Award (2009)
• College of Liberal Arts and Sciences Excellence in Undergraduate Teaching Award (2008)

Dr. Chang has trained 164 graduate TAs through structured programs since 2022, with seven recipients of the Teaching Excellence Award in spring 2024. Her leadership in distance education generated over $2.3 million annually at peak enrollment while teaching 23,000+ students and earning 91,000+ credit hours. She also serves as an evaluator for the ISU Vet Med Office of Curricular Assessment and referee for international educational awards and journals.