Michelle Chen

Dr. Michelle Chen is an Associate Professor at the School of Information, San José State University, specializing in data analytics, information systems, and information visualization. She holds a Ph.D. in Information Systems from the University of Texas at Austin and has taught at several prestigious institutions, including the University of San Francisco and the University of Connecticut. Her research focuses on leveraging digital platforms and networked environments to understand user behavior, particularly in social media and academic library contexts.

Education:

• Ph.D. (Information Systems), University of Texas at Austin (2008)
• M.S. (Computer Science and Information Engineering), National Taiwan University (2004)
• B.S. (Computer Science and Information Engineering), National Taiwan University (2002)

Research Interests:

Chen’s work bridges data science and library science, emphasizing tools like information visualization for academic librarians, social media analysis in government communication, and optimizing digital collection management. Her studies often involve case studies (e.g., tribal libraries) and frameworks for big data applications.

Key Publications:

Her 2017 study on Oglala Lakota College Library received the 2018 Emerald Literati Award, while her 2018 work on Canadian/U.S. government social media trust won the 2019 award. She has also contributed to journals like Library Hi Tech and Library Management.

Professional Activities:

• Teaches courses on information retrieval, technology tools, and project management.
• Advances pedagogy through visualization and big data frameworks.
• Focuses on library management and digital literacy in academic settings.