Lilian M. de Menezes

Professor Lilian M. de Menezes is a Professor of Decision Sciences at Bayes Business School within the Faculty of Management at City St George's, University of London. Her expertise spans Management Science, Operations Management, Statistics, and Energy Markets. She holds a BSc and MSc from Pontifícia Universidade Católica in Brazil and a PhD from London Business School.

Lilian's research focuses on forecasting methodologies, energy market integration, quality management, and flexible work arrangements. She has contributed to studies on healthcare performance measurement, workforce optimization, and sustainability in business excellence models. Her work bridges academic research with practical applications in industries like energy and healthcare.

She has received notable awards, including the 2015 EEX Excellence Award for Melanie Houllier's thesis on European electricity markets and the 2014 Best Paper Award for analyzing job satisfaction and quality management links. Her affiliations include the European Operations Management Association and the Royal Statistical Society.

Lilian's research also explores flexible working policies and their impact on employee performance and well-being. Her recent work addresses challenges in energy market forecasting and sustainable organizational practices. She maintains a visiting appointment at ESCP Europe’s Research Centre for Energy Management.