Joanne Ingold

Joanne Ingold is a Professor at the Peter Faber Business School within the Faculty of Law and Business at Australian Catholic University. Her research focuses on employment services, social policy, and labour market policies, with particular emphasis on welfare systems, employer engagement, and policy implementation.

Her work examines critical social policy issues including:

• Digital transformation of employment services
• Cross-national comparisons of welfare systems
• Employer perspectives on labour market policies
• Crisis responses in social security systems
• Benefit conditionality and access

Professor Ingold has extensively published on the impacts of COVID-19 on welfare systems, exploring how the pandemic affected social solidarity, benefit eligibility, and claimants' experiences. Her research employs both qualitative and quantitative methods to analyze policy implementation and labour market dynamics.

She has led major research projects funded by organizations including the Economic and Social Research Council (ESRC) and The Health Foundation. Her publications appear in top social policy journals and demonstrate sustained scholarly impact with over 972 research output views.