معرفی
Jennifer Shang is a Professor of Business Administration and Area Director for Business Analytics and Operations at the Katz Graduate School of Business, University of Pittsburgh. With a focus on healthcare analytics, operations management, and e-commerce, she applies data-driven methodologies to enhance patient care, hospital efficiency, and business productivity.
- Education:
- PhD in Operations Management, University of Texas at Austin
- MBA, University of Iowa
- Bachelor of International Business, National Taiwan University
Her research integrates multi-criteria decision-making techniques (e.g., AHP/ANP, DEA) and combines human judgment with quantitative data to improve organizational outcomes. She has published over 140 papers, with recent trends emphasizing healthcare analytics, big data applications, and supply chain optimization in service industries.
Scientific Awards:
- Distinguished Professor for EMBA class 32 (2004-2005)
- Excellence in Teaching Award for MBA program (2002-2004, 2009-2010)
- Excellence in Research Awards (2013-2015, 2017-2020, 2021-2022)
- Best Paper Award (2010) in Information Systems Research
Professor Shang teaches courses in operations management, supply chain, statistical analysis, and multivariate data analysis at undergraduate, MBA, EMBA, DBA, and PhD levels. She serves on editorial boards for journals including International Journal of Revenue Management and International Journal of Productivity and Quality Management.
