معرفی
Dr. Janet Davey is a Senior Lecturer at Victoria University of Wellington's School of Marketing and International Business. Her academic qualifications include a PhD from the University of Waikato (2015), MPhil (Distinction) in Regional Planning, MA (Hons) in Psychology & Statistics, and BSc in Psychology & Statistics from Massey University, along with a Post Graduate Certificate in Tertiary Teaching.
Her research centers on transformative service ecosystems, with emphases on value co-creation in healthcare, social marketing for vulnerable populations, and consumer behavior in resource-constrained contexts. She investigates how service design can reduce inequalities and enhance well-being through strengths-based approaches and digital innovation.
Davey's publications demonstrate consistent focus on service resilience, health systems, and consumer vulnerability. Her work employs qualitative methodologies to examine service failures, stakeholder interdependencies, and cultural responsiveness across healthcare, education, and faith-based services.
Awards & Recognition:
- Emerald Literati Best Reviewer Award (2022)
- Emerald Literati Best Paper Award (2021)
- Journal of Services Marketing Highly Commended Paper (2019)
She actively supervises doctoral candidates and master's students, including research on vulnerable consumers and social marketing interventions. Current grants include:
- HRC-funded project on digital tools for transnational communities' health
- Te Whatu Ora evaluation of the 'Protect Your Breath' campaign
