Heng Kiat Sing

Dr. Heng Kiat Sing serves as a Lecturer in Economics and Organisational Behavior at Swinburne University of Technology Sarawak Campus within the Faculty of Business, Design and Arts. Joining in 2007, she has held significant leadership roles including Associate Dean (Accreditation and Curriculum Enhancement) and Program Coordinator for undergraduate and postgraduate business programs. Her expertise spans educational innovation and quality assurance in higher education contexts.

Her academic credentials include:

• BSocSc from Universiti Sains Malaysia (USM)
• MPA from Universiti Sains Malaysia (USM)
• MEd from Curtin University
• PhD from Universiti Malaysia Sarawak (UNIMAS)

Dr. Heng's research centers on collaborative learning methodologies, economics education pedagogy, knowledge building processes, and quality assurance frameworks. Her work demonstrates consistent focus on practical educational applications, particularly examining technology integration in Southeast Asian business education contexts. Recent publications address pandemic-era educational adaptations, sustainable business practices, and consumer behavior analysis, reflecting her commitment to solving real-world educational challenges through evidence-based approaches.

Her publication trajectory shows increasing engagement with contemporary issues including digital learning tools, environmental sustainability, and cross-cultural educational practices. The research demonstrates strong institutional alignment with Swinburne's focus on innovative education while addressing regional Malaysian and Southeast Asian contexts.

Dr. Heng received the Vice-Chancellor's Award (Fail Forward) in 2023, recognizing her innovative approach to learning from educational challenges. Her scholarly contributions include numerous journal articles, book chapters, and conference proceedings addressing educational technology, sustainability, and business pedagogy.

As an active researcher, she secured Swinburne Sarawak's Research Micro Fund in 2023 as Co-Investigator for a peer tutoring impact study. Her external recognition includes appointment as Malaysia Research Assessment (MyRA) Internal Auditor by the Ministry of Higher Education (2017-2020), demonstrating national-level expertise in academic quality assurance. Her teaching responsibilities encompass core Economics and Organisational Behavior courses across undergraduate and postgraduate business programs.