Emmanuel Fragniere

Emmanuel Fragniere is a Professor at the HES-SO Valais-Wallis Higher School of Management within the Economics and Services School. His research focuses on sustainability in tourism, transdisciplinary innovation, and human risk management. He leads projects on climate change impacts on alpine tourism, inclusive technology design for persons with disabilities, and digitalization challenges in workplaces and healthcare.

Key affiliations include the ArODES research group and collaborations with institutions like SWISSPEAK Resorts and the Innovation Booster Technologie et Handicap initiative. His work bridges technical and social sciences, emphasizing participatory methods and systems resilience.

Recent studies explore blockchain in tourism, chatbot interactions in service design, and the ethical implications of AI in wealth management. He has published over 50 peer-reviewed articles, with a focus on empirical case studies in Switzerland and international contexts.

• Education: Advanced qualifications in economics and service systems (details not explicitly stated in text).
• Labs/Teams: Active in Living Lab methods, service blueprinting, and transdisciplinary innovation networks.