معرفی
Chi-Yun CHEN (also known as Chavi Chen) is an Associate Professor at IÉSEG School of Management, France, specializing in International Negotiation and Sales. She has held visiting professor roles at Aarhus University (Denmark), University Carlo Cattaneo - LIUC (Italy), Keele University (UK), College of Management Mahidol University (Thailand), and Birkbeck College University of London (UK).
- PhD in Business Administration (2008), University of Manchester
- MSc in Human Relations (2002), Nottingham University
Her research focuses on business network dynamics, innovation processes, key account management in emerging markets, and the impact of language in multinational corporations. Additional expertise includes service failure recovery and conflict resolution in business relationships.
Recent publications analyze B2B mental health, sustainable EV operations, linguistic styles in MNCs, and triadic supplier-buyer-customer conflicts. She has also contributed to non-technological innovation frameworks in China and Taiwan, and key account management in Arab contexts.
