Anne P. Massey

Anne P. Massey is Dean and Thomas O'Brien Endowed Chair at the Isenberg School of Management, University of Massachusetts Amherst. Previously, she held leadership roles including Ruth L. Nelson Chair at the University of Wisconsin-Madison and Dean's Research Professor at Indiana University's Kelley School of Business. She earned her PhD, MS, and BS in Management from Rensselaer Polytechnic Institute.

Her research focuses on computer-mediated teams, IT adoption, virtual workspaces, and technology-based service innovation. Key interests include knowledge transfer, telecommunication strategies, and design thinking. She has been recognized with the 2017 Distinguished Service Award nomination for her contributions to Indiana University.

• Education: PhD (1991), MS (1984), BS (1982) in Management/Industrial Engineering from Rensselaer Polytechnic Institute
• Research Themes: Virtual environments for collaboration, enterprise social media effectiveness, trust in IT service relationships
• Awards: Distinguished Service Award Nominee (2017)
• Leadership Roles: Academic appointments across top-tier business schools, emphasizing innovation and organizational transformation

Her work bridges technology and human behavior, addressing challenges in global virtual teams, knowledge management, and organizational adaptation to digital tools. Recent publications explore the impact of 3D virtual environments on creativity and the role of social media in fostering workplace innovation.