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Associate Professor
Willem van Jaarsveld is Associate Professor in Stochastic Optimization for Supply Chain and Logistics at TU/e, specializing in Markov Decision Processes and Deep Reinforcement Learning applications. He collaborates with industry partners including ASML, Philips Healthcare, and NS Maintenance to implement data-driven solutions for inventory control and maintenance logistics.
Professor
Christian Homburg is a Professor of Marketing and Director of the Institute for Market-Oriented Management (IMU) at the University of Mannheim Business School. He holds additional positions as Distinguished Professorial Fellow at the University of Manchester and Professorial Fellow at the University of Melbourne. His leadership extends to his former role as Managing Director of the Mannheim Business School (2006-2010), where he significantly expanded student enrollment and established globally recognized MBA programs. Homburg's research primarily focuses on business-to-business marketing, sales management, pricing, and customer relationship management. His work bridges theoretical frameworks with practical applications, particularly in understanding the relationship between customer satisfaction and loyalty, market-oriented organizational culture, and service quality. His research methodology frequently integrates quantitative approaches with structural equation modeling to examine complex marketing phenomena. He has pioneered work in customer experience management and effective customer journey design, reflecting the evolving nature of marketing in digital environments. Homburg's publication portfolio includes over 40 articles in the three leading marketing journals (Journal of Marketing, Journal of Marketing Research, Journal of Consumer Research) and numerous influential books. His work demonstrates a clear evolution from foundational research on market orientation and customer satisfaction toward more contemporary topics like customer experience management and digital customer journeys. His research maintains a strong emphasis on empirical validation while addressing practical business challenges. Research.com Business and Management in Germany Leader Award (2021-2025) Fellow of the American Marketing Association (lifetime achievement) Ranked fourth worldwide for research productivity in top marketing journals (2011-2022) Most research-intensive professor in Germany, Austria, and Switzerland (WirtschaftsWoche 2018, 2020, 2023) Honorary doctorates from Copenhagen Business School (2006) and Technical University Freiberg (2008) Professor Homburg actively supervises doctoral students and leads research initiatives through the Institute for Market-Oriented Management. His research has been supported by significant academic grants, though specific grant details aren't provided in the source material. His work has influenced both academic theory and business practice, particularly in European markets. The Institute for Market-Oriented Management serves as his primary research hub, where he collaborates with academic staff members including Nicola Weber and Matthias Kleinermann. His research team focuses on translating theoretical marketing concepts into practical business applications, with particular emphasis on B2B contexts.
Professor
Marcel Gebhardt (born 1987) is a Professor in the Department of General Business Administration at the Faculty of Industrial Engineering, Mannheim University of Applied Sciences since April 2022. His expertise spans B2B Marketing, Technical Sales, and Data-driven Marketing & Sales, with a focus on Digital Sales and Business Performance Methods. University: Mannheim University of Applied Sciences School: Faculty of Industrial Engineering Rank: Professor Research Interests: Digital Marketing & Sales Marketing & Sales Analytics Data-driven Marketing & Sales Cost Management in Industrial Engineering Publications Trends: His research focuses on data-driven approaches in B2B marketing, lead scoring models, cost analysis for engineering changes, and optimization of production systems. His work bridges academic theory with industrial applications, particularly in machine building and laser technologies. Scientific Awards: Dissertationspreis der Péter Horváth-Stiftung (2018) Other Contributions: Gebhardt has served as a researcher and consultant in public and industry-funded projects, including roles at the International Performance Research Institute (IPRI).
Assistant Professor
Valerie Good serves as an Assistant Professor in the Department of Marketing and Transportation at the Walton College of Business, University of Arkansas, where she contributes to academic research and teaching in marketing disciplines. Her research spans critical domains including: Sales Management : Investigating salesperson well-being, motivation, and digital transformation impacts Retail Marketing : Analyzing online retail formats and product sales dynamics B2B Marketing : Exploring brand leverage and end-user engagement strategies Corporate Social Responsibility : Examining CSR's role during economic recessions Analysis of her 15 recent publications (2021-2025) reveals three dominant trajectories: (1) Human elements in sales processes, including resilience, loneliness, and purpose-driven motivation; (2) Digital transformation effects on retail formats, lead quality, and sales arrangements; (3) Strategic applications of corporate social responsibility during economic volatility. Her work consistently bridges theoretical rigor with practical sales and marketing applications, demonstrating increasing focus on psychological factors within commercial contexts.
Associate Professor
Jonathan Hasford is an Associate Professor of Marketing at the Haslam College of Business, University of Tennessee, Knoxville. He holds an endowed Horne Professorship and is a Stewart Bartley Family Faculty Fellow. His research focuses on emotions and decision-making, with expertise in consumer behavior, marketing research, and professional selling. Education: Ph.D. in Marketing, Gatton College of Business and Economics, University of Kentucky (2013) M.B.A. in Marketing, Gatton College of Business and Economics, University of Kentucky (2008) B.S. in Business Management, College of Business, University of Louisville (2007) Research Interests: Dr. Hasford explores how emotions shape consumer decisions, including emotional intelligence in sales, advertising persuasion, and the impact of relationship motives on brand preferences. His work bridges marketing and psychology, addressing topics like awe in marketing, brand recovery strategies, and social media dynamics. Publications & Trends: His recent articles analyze emotional responses to marketing stimuli, the effects of brand failures, and the role of racial cues in consumer preferences. His work emphasizes practical applications for businesses seeking to optimize communication strategies and consumer engagement. Awards & Editorial Roles: He serves on the editorial review boards of the Journal of Retailing and Journal of Business Research , contributing to peer review in marketing and psychology journals. While no specific awards are listed, his editorial roles highlight his scholarly impact. Teaching & Advising: He has taught at multiple universities, including the University of Nevada, FIU, and UCF, covering courses like Principles of Marketing and Data Analysis. He has also developed specialized emotional intelligence training for sales students. No formal advisees are listed, but his teaching spans undergraduate to doctoral levels. Labs & Teams: Though specific labs are not mentioned, his research collaborations are evident through co-authored publications and editorial activities.
Professor
Professor Fang Liu serves as a Professor of Operations Management at Durham University Business School (DUBS). She joined Durham University in 2023 after academic positions at The University of Chinese Academy and Nanyang Technological University, bringing extensive expertise in supply chain systems and operational resilience. Her educational foundation includes a doctoral degree in Operations Management from Duke University's Fuqua School of Business, USA. Liu's research centers on Supply Chain Resilience, Inventory Management, E-commerce and Warehouse Management, and Corporate Social Responsibility and Sustainability. Her work develops innovative frameworks for mitigating disruption risks while optimizing resource allocation, with direct applications in global logistics networks and sustainable operations. She bridges theoretical rigor with practical implementation across diverse sectors. Analysis of her publication trajectory reveals a strategic evolution from foundational inventory theory toward contemporary challenges in e-commerce logistics and sustainable supply chains. Her recent work increasingly addresses healthcare operations and carbon-neutral supply chain design, consistently published in premier journals like Operations Research and Production and Operations Management. Professor Liu has secured multiple competitive research grants as Principal or co-Principal Investigator. She actively translates academic insights into practice through collaborations with organizations including Cummins, Singapore IFRC, and Meide, focusing on operational optimization and resilience building. While specific lab structures aren't detailed, her industry partnerships demonstrate applied research engagement, particularly in developing solutions for complex operational challenges faced by multinational corporations and humanitarian organizations.
Associate Professor
Yutao Li is an Associate Professor at the Dhillon School of Business, University of Lethbridge, Calgary campus. He joined the university in 2011 and has been promoted to Associate Professor since 2016. His academic qualifications include a Ph.D. in Accounting from the University of Waterloo (2005-2011) and a BBA in Accounting from the University of Toronto (2001-2004). Research Interests: Dr. Li focuses on corporate financial and non-financial disclosure, debt contracting, security market regulations, and financial intermediaries. His work examines how transparency, regulatory frameworks, and managerial decisions influence financial markets and lending practices. Publication Trends: His research spans topics like debt contract dynamics, audit quality, social media's role in corporate transparency, and offshore financial operations. The articles highlight interdisciplinary applications of accounting principles to legal, regulatory, and financial market challenges. Contact Information: Phone: (403) 329-2129 | Email: yutao.li@uleth.ca .
Professor
Prof. Dr. Dr. h.c. Gudrun Kiesmüller serves as Full Professor holding the Chair for Operations Management at TUM School of Management, Technical University of Munich, based at Campus Heilbronn since July 2019. She concurrently holds the position of Hedda Andersson Guest Professor at Lund University's Department of Industrial Management & Logistics since January 2021. Previously, she held professorial positions at Otto-von-Guericke-University Magdeburg (2013-2019), Christian-Albrechts-University zu Kiel (2010-2013), and Technical University Eindhoven (2002-2009). Her research program focuses on Operations Management with particular emphasis on the implications of digitization in Industry 4.0, especially in after-sales services. She develops analytical methods to optimize processes across manufacturing and supply chains. Her work spans three interconnected domains: stochastic manufacturing systems design (examining buffer sizing and spare parts planning), safety stock optimization under uncertain demand and supply conditions, and maintenance-reliability integration. She investigates how digitization transforms traditional operations, with growing emphasis on AI applications for supply chain optimization and inventory planning. Prof. Kiesmüller's extensive publication record reveals consistent contributions to operations research methodology with practical business applications. Her work demonstrates increasing integration of data-driven approaches, particularly in the most recent publications which explore AI applications for supply chain optimization. The research shows progression from theoretical inventory models toward more complex, integrated systems that consider multiple uncertainties simultaneously, reflecting the growing complexity of modern supply chains. Her professional recognition includes: 2022 Service Award from the International Society for Inventory Research Multiple Outstanding Reviewer Awards from OR Spectrum (2017, 2020) EURO Best Paper Award (2014) for influential review on lateral transshipments Multiple teaching awards recognizing excellence in both bachelor and master level instruction At TUM, Prof. Kiesmüller teaches a comprehensive curriculum in Operations Management, emphasizing both theoretical foundations and practical applications. Her courses equip students with skills to analyze supply chain planning problems, apply quantitative models, and solve complex operational challenges. She maintains an active research group investigating how digitization transforms operations management practices, particularly in after-sales service contexts where Industry 4.0 technologies enable new optimization possibilities.
Professor
Vassilis Christophides is a Professor of Computer Science at the University of Crete and holds an advanced research position at Inria Paris, where he leads work in the MiMove team. His research spans databases, web information systems, big data processing, and IoT analytics, with a strong emphasis on entity resolution, data integration, and scalable data mining. He has supervised numerous research projects funded by the European Union and the Greek State, and has published over 130 articles in top-tier conferences and journals. Research Interests: His primary research areas include Databases, Web Information Systems, Big Data Processing and Analytics, and Information Systems for the Internet of Things. He also focuses on entity resolution, knowledge graphs, streaming data, and explainable AI, particularly in the context of anomaly detection and fairness-aware data systems. His recent work explores hybrid attention models for entity alignment and causal analysis in time series classification. Recent Research Trends: Analysis of his recent publications (2021–2025) reveals a strong focus on entity resolution with fairness constraints, explainable anomaly detection, and adaptive scheduling in IoT edge analytics. He also investigates deepfake detection, crop type mapping using satellite data, and structural bias in knowledge graphs, demonstrating a broad and impactful research portfolio at the intersection of data management and machine learning. Scientific Awards: 2004 SIGMOD Test of Time Award Best Paper Award, ISWC 2003 Best Paper Award, ISWC 2007 Advising and Grants: While specific student names are not listed in the provided texts, Christophides has co-authored numerous papers with researchers such as Vasilis Efthymiou, Ioannis Tsamardinos, and Nikolaos Myrtakis, suggesting active mentorship. He has been the scientific coordinator of multiple EU and national research projects, indicating substantial grant leadership and project management experience. Labs and Teams: He is affiliated with the MiMove team at Inria Paris, a research group focused on mobility and data-intensive systems. His work bridges academic and applied research, leveraging Inria’s infrastructure for large-scale data experimentation and innovation in IoT and edge computing environments.
Professor
Professor Tatsuya Kimura serves at Waseda University's Graduate School of Business and Finance, holding a Ph.D. from Waseda University and an MBA from Lancaster University (UK). His academic appointments include Professor at the Faculty of Commerce and Graduate School of Business and Finance, with additional affiliations at the Global Education Center. His research spans Consumer Economics and Society , Marketing , Internal Marketing , and Service Management , with particular focus on Japanese market adaptations of customer satisfaction metrics. Kimura pioneered the Promoter Score Japan (PSJ) as a culturally adapted alternative to Net Promoter Score (NPS), demonstrating through empirical studies that Japanese consumer response patterns differ significantly from Western models. His publication trends reveal evolving specialization from foundational marketing theory (1990s-2000s) toward culturally-specific metric development (2010s-2020s). Recent work analyzes care worker motivation through internal marketing frameworks and examines service industry dynamics through Japanese cultural lenses. His research consistently bridges academic theory with practical business applications across manufacturing and service sectors. Nikkei Advertising Award Category Award Winner (since 1990) Fujisankei Advertising Award (since 1986) Kimura leads multiple Japan Society for the Promotion of Science research projects including Research on the promotion requirements for internal marketing (2018-2023) and Internal Marketing (2011-2013), with findings published in Routledge's Internal Marketing: Another Approach to Marketing for the Growth (2016). His international collaborations include research at Columbia University (2012-2013) on global marketing strategy. He teaches core graduate courses including Marketing & Brand Management , Service Marketing & Management , and Marketing Management , with particular emphasis on case-based learning methodologies for Japanese business professionals.
Associate Professor
Robert Rooderkerk is Associate Professor of Operations Management at the Rotterdam School of Management, Erasmus University Rotterdam, where he is affiliated with the Department of Technology and Operations Management. His research sits at the intersection of marketing and operations, focusing on omnichannel retail, assortment optimization, and fulfillment strategies. He teaches courses on retail operations, empirical research methods, and consumer decision making across undergraduate, MBA, and PhD programs. Research Interests: His research combines empirical and conceptual approaches to understand how data analytics, consumer behavior, and new technologies are transforming retail. He investigates topics such as product line design, dynamic assortment personalization, and the impact of fulfillment failures on customer loyalty. His work integrates methods from econometrics, operations research, and psychology. Publication Trends: His recent publications span journals in marketing, operations, and management, reflecting the interdisciplinary nature of his work. Key themes include the adoption of retail analytics, omnichannel integration, and behavioral aspects of retail operations. There is a strong emphasis on practical relevance and industry applicability. Dutch Marketing Science Award Paul Green Award Finalist, Journal of Marketing Research Advising and Grants: While no direct list of students is provided, he supervises bachelor theses and contributes to PhD training through the ERIM Master of Philosophy program. He has served as coordinator of the Research Training and Bachelor Thesis course. His research has been supported through academic collaborations and has had significant media coverage, indicating public and industry impact. Labs and Teams: He is actively involved in the Marketing-Operations Interface research group at RSM and collaborates with scholars globally. His work contributes to the UN Sustainable Development Goals, particularly through innovations in sustainable retail practices and responsible consumption.
Professor
George O. Aragon is a Professor of Finance at the W. P. Carey School of Business, Arizona State University. He specializes in the structure, efficiency, and risk management practices of financial services institutions, particularly hedge funds and mutual funds. His research has been published in leading journals such as the Journal of Financial Economics and the Review of Financial Studies , where he also serves as an associate editor. He has held visiting roles at the U.S. Securities and Exchange Commission and teaches courses on derivatives and risk management at both undergraduate and graduate levels. Education Ph.D. in Finance (Boston College, 2005) M.Sc. in Finance and Economics (London School of Economics, 1999) Research Interests Aragon’s work focuses on institutional investor behavior, liquidity management in volatile markets, and the interplay between regulatory frameworks and financial stability. His recent studies examine hedge fund strategies in crises, ESG investment dynamics, and the impact of investor attention on mutual fund performance. He employs empirical methods and machine learning to analyze large datasets, including SEC filings and market microstructure data. Teaching Regularly teaches FIN 427: Derivative Financial Securities and FIN 530: Derivatives . Courses emphasize practical applications of derivatives in risk management and portfolio optimization. Recent Research Trends His articles highlight themes such as liquidity mismatch in hedge funds, anticipatory trading during crises, and the costs/benefits of responsible investing for university endowments. The 2024 paper on ‘Hedge Fund Liquidity Management’ underscores the tension between crisis resilience and trading opportunities. The 2023 study on ESG preferences uses machine learning to decode investor priorities across 500+ metrics. Grants and Collaborations No specific grants are listed, but his editorial roles and SEC collaborations suggest active involvement in policy-relevant research. Lab/Team Affiliations No formal lab mentioned, but his SSRN and Google Scholar profiles indicate ongoing collaborations with industry and academic partners.
Professor
Ashraf Attia is a Professor of Marketing and Chair of the Marketing and Management Department at the School of Business, State University of New York at Oswego. He holds a B.A. from Cairo University, an MBA from The American University in Cairo, and a Ph.D. and MA from Old Dominion University. His research focuses on sales training evaluation, cross-cultural marketing ethics, and electronic marketing, with notable contributions to understanding social media's impact on behavioral change in political and economic contexts. Dr. Attia teaches courses such as Consumer Behavior and E-Marketing. His work has been recognized with awards including the 2016 President's Award for Scholarly Activity and the Best Paper Award (2005) from the Journal of Personal Selling & Sales Management. His research spans diverse fields, including the effects of dietary supplements on poultry productivity, structural analysis of materials, and the role of social media in global uprisings like Algeria and Sudan. Education: B.A., Cairo University MBA, The American University in Cairo MA and Ph.D., Old Dominion University His publications explore interdisciplinary themes, from marketing ethics to agricultural science, reflecting his broad academic interests. He actively engages in advising students and contributes to grants focusing on sales training and marketing strategies.
Assistant Professor
Dr. Shweta Singh serves as an Assistant Professor of Information Systems and Management at Warwick Business School, University of Warwick. She concurrently holds prestigious appointments as a Fellow at the Warwick Institute for Global Sustainability Development (IGSD) and a Behavioral Data Science researcher at The Alan Turing Institute in London. Her academic journey includes a Ph.D. in Information and Decision Sciences from the Carlson School of Management at the University of Minnesota, complemented by dual Master's degrees in Computer Science and Applied Economics from the same institution. Ph.D. in Information and Decision Sciences, University of Minnesota Master's in Computer Science, University of Minnesota Master's in Applied Economics, University of Minnesota Dr. Singh's research centers on developing ethical and responsible artificial intelligence systems that address societal challenges. Her work specifically targets mitigating AI bias, creating explainable AI frameworks, and leveraging technology to combat societal injustice. She investigates how digital platforms, sharing economy models, and IT outsourcing create business value while ensuring these technologies promote sustainability and reduce inequalities. Her innovative approach combines technical AI expertise with deep social awareness, particularly focusing on gender equality and child protection in digital spaces. Her publication record demonstrates consistent high-impact contributions to Information Systems Research, International Conference on Information Systems, and related venues. The trajectory of her work shows increasing focus on practical applications of responsible AI, with recent projects addressing online child safety and human trafficking prevention. Her research increasingly intersects with policy development, as evidenced by her contributions to UK Parliamentary Office of Science and Technology briefs. Doctoral Dissertation Fellowship, University of Minnesota McNamara Fellowship, University of Minnesota Social Impact Project of the Year shortlist (2023) Asian Women of Achievement Award finalist (2023) British Indian Awards finalist (2019) Top 5 Women in Tech for Good Award shortlist (2022) Inspiring 50 UK recognition (2025) Dr. Singh actively mentors students and has been recognized with the Staff Social Inclusion Award (2024) for her teaching excellence. Her advisory roles extend beyond academia to include the UN Women UK delegation for the Commission on the Status of Women and the Advisory Board of AI retail company 'Love the Sales'. She serves as an external collaborator for Boston Consulting Group's Henderson Institute, bridging academic research with industry applications. Through her leadership in the ISM-Analytics (ISMA) Group at Warwick, Dr. Singh fosters interdisciplinary collaboration focused on creating socially responsible technological solutions. Her work with the IGSD specifically targets UN sustainability goals related to reducing inequalities and promoting inclusive societies through responsible AI implementation.
Professor
Bernie Jaworski is a Professor and the Drucker Chair in Management and the Liberal Arts at the Drucker School of Management, Claremont Graduate University . His career spans academia and global consulting, with faculty roles at the University of Southern California, University of Arizona, and Harvard Business School (as a visiting professor). He previously served as a senior partner at Monitor Group and co-founded its e-commerce and executive education practices. Education: PhD from Joseph Katz Graduate School of Business, University of Pittsburgh; BS from University of Massachusetts Research Focus: Leadership, client management, marketing strategy, and organizational dynamics in professional services and B2B contexts His recent publications emphasize market-driving strategies, customer relationship optimization, and sales management control systems. Jaworski has received prestigious awards including the Alpha Kappa Psi , Maynard , and Sheth awards from the Journal of Marketing, as well as the Vijay Mahajan Lifetime Achievement Award . He co-authored a textbook series on e-commerce and has been recognized as MBA Teacher of the Year at both USC and Drucker.
