Christian Grönroos is Professor of Marketing at Hanken School of Economics, recognized among the top marketing researchers globally. His pioneering work established service marketing theory and the service logic paradigm. Research focuses on value co-creation frameworks, relationship marketing evolution, and service-driven business model innovation. Publications have transformed understanding of customer management and service productivity. Awards include the Don Schultz Award (2025) and AMS-Parasuraman Best Paper Award. Recent work examines service-informed marketing reform and employee alignment in brand promise co-creation.
David Herzog is a Professor at the Missouri School of Journalism, University of Missouri, where he serves as Director of Data & Research Services and academic adviser to the National Institute for Computer-Assisted Reporting (NICAR) under Investigative Reporters and Editors (IRE). He plays a key role in guiding data journalism initiatives and professional training programs, including the Dow Jones News Fund residency. Herzog specializes in data journalism , investigative reporting , and access to public information . His work emphasizes the use of data analysis tools in storytelling and journalism education. He has contributed significantly to the development of data journalism curricula both nationally and internationally, particularly through the Missouri Method. He was awarded the 2020 Provost's Award for Leadership in International Education for his global outreach, having trained journalists and faculty from over ten countries. He advised the launch of the first university-based data journalism lab in China at Wuhan University. Author of Data Literacy: A User’s Guide (SAGE, 2015) Co-author of Mapping for Stories: A Data Journalism Guide (IRE, 2018) Developed and teaches data journalism courses for both students and professionals Involved in the interdisciplinary online M.S. in Data Science and Analytics program Herzog has a background as an investigative reporter with experience at The Providence Journal , The Baltimore Sun , and The Morning Call . His efforts have helped institutionalize data-driven journalism in academic and professional settings worldwide.
Tim Huh is a Professor and Chair of the Operations and Logistics Division at the University of British Columbia's Faculty of Commerce and Business Administration. He specializes in inventory control, supply chain management, and operations research, with a focus on dynamic decision-making under uncertainty. B.A., B.Math, M.Math from University of Waterloo M.A. from Regent College M.S., Ph.D. from Cornell University His research spans theoretical and applied topics including renewable energy systems, healthcare operations, and digital learning analytics. Recent work explores wind power storage optimization, asynchronous video usage in education, and multi-echelon inventory solutions. Scientific recognition includes the Canada Research Chair in Operations Excellence and Business Analytics He teaches core business analytics and operations management courses at both undergraduate and graduate levels, emphasizing quantitative decision-making and process fundamentals.
Carla Edgley is a Professor of Accounting and Finance at Cardiff Business School, Cardiff University. She serves as Co-Director of the Cardiff Interdisciplinary Tax Research Group (CITRG) and is an Associate Editor of Critical Perspectives on Accounting Journal. Her professional affiliations include being a Fellow of the Institute of Chartered Accountants in England and Wales (ICAEW), a member of the Chartered Institute of Taxation Welsh Technical Sub-Committee, and former co-opted ICAEW Council member representing UK academia. Her research focuses on interdisciplinary social studies of accounting, with particular emphasis on diversity/gender studies, taxation, and the materiality concept. Drawing on critical theoretical frameworks including Foucauldian analysis, she examines power dynamics in accounting practices, professional identity formation, and the sociology of materiality as a reporting concept. Her work often bridges accounting with sociology, critical theory, and gender studies. Professor Edgley's recent publications demonstrate a clear trajectory toward critical perspectives on taxation and diversity in the accounting profession. Her work explores how diversity initiatives reshape professional identity and merit concepts within accounting firms, while her tax research investigates knowledge gaps and power dynamics in tax disclosures. The interdisciplinary nature of her scholarship is evident in her collaborations across multiple institutions and disciplines. Her scholarly contributions have been recognized through nominations for teaching excellence awards, including the 2024 Enriching Student Life Award nomination and Cardiff Business School's Teaching Excellence Award in 2013. As an educator, Professor Edgley teaches undergraduate courses in Taxation and Auditing, serving as module co-ordinator for multiple levels. She actively supervises PhD students in areas related to critical tax studies, diversity, inclusion, and professional identity in accounting. Her professional experience includes significant industry roles at PricewaterhouseCoopers and other organizations before transitioning to academia. Her research projects include 'Diversity and career progression in the accounting profession,' 'Ethical leaders of tomorrow' (funded by CPA Ontario), and 'Exploring public feeling in tax reform' (a Civic Mission research project funded by Cardiff University).
Robert Swinney is the Senior Associate Dean for Executive MBA and Quantitative Management Programs and a Professor of Operations Management at Duke University's Fuqua School of Business. He specializes in strategic supply chain operations, consumer behavior dynamics, and platform management. His research explores sustainability, risk mitigation, and ethical practices within complex supply networks. Education: Bachelor of Science in Astronomy, California Institute of Technology PhD in Operations Management, Wharton School, University of Pennsylvania Prior Role: Associate Professor at Stanford University Graduate School of Business Research Interests: His work addresses operational implications of consumer behavior, start-up and platform operations, supply chain resilience, and ethical sourcing strategies. He emphasizes practical applications in healthcare, food delivery systems, and digital content platforms. Editorial Contributions: Currently serves as Department Editor at Manufacturing & Service Operations Management , with prior roles at Management Science and Production & Operations Management . Advising & Grants: No specific grants or advising roles explicitly listed in provided text.
Antonio Pascual-Leone is a Professor in the Psychology Department at the University of Windsor's Faculty of Arts, Humanities and Social Sciences. He serves as Director of the Psychological Services and Research Centre (PSRC), also known as the House on Sunset, a state-of-the-art facility dedicated to training clinical psychologists through hands-on experience with child and adult patients facing emotional, psychological, and learning challenges. Active faculty member since at least 2014 Director of PSRC since facility's grand opening in 2017 Recognized for excellence in graduate student mentorship The PSRC under his leadership provides critical community services while maintaining profitability, and was described as "one of the best [training centers] in North America" in 2015 news coverage. Research Focus: Clinical psychology training, psychoeducational assessment methodologies, and mental health service delivery systems. His work emphasizes practical clinician development and addressing gaps in child psychological services through the PSRC's referral-based assessment programs.
Shaker A. Zahra is the Robert E. Buuck Chair of Entrepreneurship and Professor of Strategy and Entrepreneurship at the Carlson School of Management, University of Minnesota. He has served as department chair for 9 years, Director of the Holmes Center for Entrepreneurship for 10 years, and Academic Co-Director of Carlson Ventures Enterprises. Previously, he held positions as Paul T. Babson Distinguished Professor of Entrepreneurship at Babson College and Professor of Strategy & Entrepreneurship at Georgia State University. His educational background includes: PhD in Business Administration, Business Policy & Managerial Economics from University of Mississippi MBA (with Distinction) in Management/MIS from National University B. Commerce (with Honors) in Management from Al-Azhar University Dr. Zahra's research focuses on international entrepreneurship, corporate entrepreneurship, technological innovation in global industries, and dynamic capabilities. His work examines how firms navigate global markets, develop innovative capabilities, and create value through strategic entrepreneurship. He studies industry emergence, strategic choices in entrepreneurial firms, and the evolution of novelty in company strategies, contributing significantly to knowledge-based and dynamic capabilities perspectives. His extensive publication record spans leading journals including Academy of Management publications, Strategic Management Journal, Journal of International Business Studies, and Journal of Business Venturing. His research covers diverse industries such as robotics, software applications, mobile applications, video games, pharmaceuticals, and nanotechnology across multiple countries including China, Brazil, India, and several European nations. Scientific recognition includes: 2014 Global Award for Entrepreneurship Research Multiple Best Paper Awards from leading journals Five honorary PhD degrees from prestigious institutions worldwide Research.com Business and Management in United States Leader Award (2022-2025) Fellowships in Academy of Management and other professional associations Dr. Zahra has advised or served on committees for over 75 PhD students and has received multiple teaching awards including the Mentor Award from the Entrepreneurship Division of the Academy of Management. His leadership extends to editorial roles on over 25 journal editorial boards and service as Chair of the Entrepreneurship Division of the Academy of Management. He has been a keynote speaker at more than 40 international conferences and has consulted for major global technology companies. His research projects span multiple countries and industries, examining how firms develop capabilities to compete in global markets. He has established several research centers including the Center for Integrative Leadership at the University of Minnesota and has directed major entrepreneurship research conferences including the Babson Kauffman Entrepreneurship Research Conference.
Pedro Ferreira is a Full Professor at Carnegie Mellon University (CMU), holding a joint appointment in the School of Information Systems & Management at the Heinz College and the Department of Engineering and Public Policy within the College of Engineering. His research focuses on how technology influences education, media consumption, and peer effects, leveraging large datasets from randomized experiments. Ferreira has been recognized with the 2018 INFORMS Early Career Award and Top 17th worldwide research scholar ranking (2020–2022). He co-founded CMU's Initiative for Teaching and Education Analytics (iTEA) and advises numerous students in areas like AI/ML in education and media analytics. Education: BSc in Computer Science (IST), MSc in Electrical Engineering and Computer Science & Technology Policy (MIT), PhD in Telecommunications Policy (CMU). He has taught at MIT, IST, and invited roles at Católica-Lisbon and the University of Cambridge. Research Interests: Impact of digital technologies on education outcomes (e.g., smartphones in classrooms, video analytics), peer influence in media industries (e.g., binge-watching, recommender systems), and empirical methods using randomized experiments. Current projects include AI-driven education improvement and policy implications of AI/ML technologies. Notable Achievements: Over 15 peer-reviewed articles in top journals like Management Science and MIS Quarterly. Key grants include Gates Foundation funding for video-based education research and Koch Foundation support for online certification studies. He serves as Associate Editor for Management Science and previously for MIS Quarterly. Advising & Grants: Advised 23 PhD students, many now in academia and industry. Current students research facial recognition in education and hybrid recommender systems. Ferreira has led grants totaling millions, including studies on GDPR's impact on piracy tracking and worldwide VoD availability. Professional Service: Organized conferences like the Symposium on Statistical Challenges in eCommerce Research (SCECR). Served on NSF review panels and CMU’s Portugal PhD program steering committee.曾参与葡萄牙知识社会局(UMIC)的国家级政策制定,推动宽带学校项目。
Rhonda Hadi is an Associate Professor of Marketing at the Saïd Business School, University of Oxford. She is also a Fellow of Green Templeton College and an Associate Editor at the Journal of Consumer Psychology , serving on editorial review boards for Journal of Consumer Research , Journal of Marketing Research , and Journal of the Academy of Marketing Science . Her research focuses on emerging technologies reshaping consumer experiences, including augmented reality, AI, and wearable/mobile computing. She explores crossmodal perception, cultural influences on consumer behavior, and sensory-driven decision-making. Rhonda teaches the Core Marketing course for the MBA programme and contributes to Executive MBA, Diploma in AI for Business, and executive education courses. Her engagements span industry collaborations with Fortune 500 firms, startups, and non-profits, emphasizing practical applications of her research. She is a key member of the Oxford Future of Marketing Initiative , fostering academic-industry partnerships for thought leadership. Her research interests prominently feature technology-augmented consumer behavior , particularly in multisensory interactions (e.g., haptics, temperature, scent) and how cultural contexts modulate these responses. She has pioneered studies on anthropomorphic products, chatbot ethics, and the psychological impact of digital tools like AR and the Metaverse. Rhonda received the John Elliot Teaching Award and regularly engages with media outlets like the BBC to disseminate her findings. She has delivered over 50 invited talks globally, addressing North America, Asia, Africa, and Europe. In advising and grants, she mentors students across MBA and executive programmes and secures funding via Oxford’s initiatives. Her work intersects with the Major Programme Management and Private Equity Institute , though direct grant references are not explicitly detailed. She actively participates in interdisciplinary teams at Oxford Saïd, such as the Oxford Future of Finance and Technology Initiative and the Social Thermoregulation Project , integrating insights from psychology, technology, and business strategy.
Sanford E. DeVoe is a Professor of Management and Organizations at UCLA Anderson School of Management. He currently serves as Senior Associate Dean of MBA Programs and teaches leadership foundations to Full-Time, Fully Employed, and Executive MBA students. Ph.D. in Organizational Behavior, Stanford University (2007) B.A. in Psychology with High Honors, Swarthmore College (2000) DeVoe's research explores the psychological impacts of monetizing time, including trade-offs between time and money, workplace stress, and societal well-being. His work uses experimental and survey methods to analyze how organizations can improve quality of life through behavioral interventions. His recent scholarly trends examine temporal psychology in organizational contexts, financial impatience, and stressor mitigation in service industries. Articles span behavioral economics, consumer culture analysis, and time-use optimization. Excellence in Teaching award (6 times) Dean’s Award for Excellence in Research (2011, Rotman School of Management) Featured in top media outlets like New York Times , Economist , and Wall Street Journal DeVoe has served as Senior Editor at Organization Science and sits on editorial boards of leading management journals. He actively bridges academic research with public discourse through media engagements and advisory roles.
Ben Branyan is an Adjunct Professor at the University of Connecticut's School of Public Policy and currently serves as Chief Financial and Administrative Officer for Greenwich Public Schools in Greenwich, CT. He holds a Master of Public Administration from Western Michigan University and a Bachelor of Arts in Political Science from Calvin College. With over 25 years of experience, he specializes in strategic operational leadership, budget management, and organizational transformation through innovative strategies. He has held senior roles including Town Administrator/COO for Greenwich, CT; Town Manager/CAO for Stratford, CT; and COO for Stratford Public Schools. Branyan is a certified Lean Six Sigma Green Belt, applying its principles to drive efficiency in public and non-profit sectors. He actively contributes to community service, serving as Vice-Chair of nOURish Bridgeport, Inc., member of Stratford Board of Education Finance Committee, and former Board Trustee of Sterling House Community Center. As an adjunct professor, he integrates real-world public administration and operations management expertise into teaching, emphasizing problem-solving skills for future leaders. His career highlights include managing multimillion-dollar budgets, overseeing agency operations, and leading organizational restructuring initiatives. He maintains dual professional roles in academia and public service, bridging theoretical knowledge with practical governance challenges.
Christopher O'Donnell is a Professor of Econometrics at the University of Queensland's School of Economics. He holds a PhD from the University of Sydney and has held academic leadership roles including Director of the Centre for Efficiency and Productivity Analysis. His research focuses on productivity and efficiency analysis, econometric methods, and their applications in agriculture, public policy, and environmental economics. Education: PhD (University of Sydney), MCom (University of New South Wales), BAgEc (Hons) (University of New England). Research interests include economic and statistical methods for measuring productivity changes, stochastic frontier analysis, and metafrontier frameworks. He has authored/co-authored three books and over 80 journal articles, with notable contributions in the American Journal of Agricultural Economics , Journal of Econometrics , and European Journal of Operational Research . Scientific awards include being a Distinguished Fellow of the Australian Agricultural and Resource Economics Society. His work has been applied in sectors like healthcare, fisheries, and public utilities through collaborations with organizations such as the World Bank and Asian Productivity Organization. Key projects include measuring agricultural productivity in China, analyzing hospital efficiency, and evaluating climate impacts on farming. Grants include studies on productivity measurement in Australian universities and Northern Grains Region farms. Labs/Teams: Former Director of the Centre for Efficiency and Productivity Analysis, collaborating with global institutions on productivity benchmarking and policy analysis.
Dr. Thijs Broekhuizen is an Associate Professor at the University of Groningen's Faculty of Economics and Business, specializing in Innovation Management & Strategy. He currently serves as Scientific Director of the University of Groningen Business School, Coordinator of the Northern-Netherlands Innovation Monitor, and Programme Director of the Executive MBA. His research focuses on digital transformation, value creation in innovation, and digital business models, with interdisciplinary insights bridging strategy, innovation, and digitalization. Education: PhD in Marketing (University of Groningen, 2006) MSc in Marketing (University of Groningen, 2001) Research Interests: Broekhuizen explores value appropriation in technology-driven contexts, digital business models, and strategic responses to disruptive technologies. His work emphasizes SMEs' digital transformation challenges, organizational identity during technological change, and AI-driven innovation management. Key areas include digital platforms, motion picture industries, and social media dynamics. Grants & Projects: TALENT4S3 (€165K, Interreg 2024-2028) SIRM (€189K, Interreg 2023-2027) NWO-funded studies on construction industry profitability and online customer journeys Awards: Best Paper Award at ISoF 2021 Best Short Paper Award Nomination 2021 Teaching & Leadership: Broekhuizen teaches strategy and digitalization in executive programs and has led the MScBA and EMBA initiatives. His educational roles include Programme Director of the Executive MBA (Energy Transition, Health, Sustainable Business Models tracks) and member of the Groningen Digital Business Centre. Labs/Teams: He coordinates the Northern-Netherlands Innovation Monitor (surveying 10,000+ SMEs) and collaborates with the Groningen Digital Business Centre to advance digital strategy research.
Kürşat Aydoğan is a Professor of Finance and currently serves as the Rector of Bilkent University. He holds a B.S. in Management from Middle East Technical University (1979), an MBA (1980), and a Ph.D. in Finance from Syracuse University (1986). His career includes teaching positions at Ball State University, Middle East Technical University, and Michigan State University, alongside a 13-year tenure as Dean of Bilkent’s Faculty of Business Administration (1991–2004). He has also consulted for the Central Bank of Turkey’s Research Department (1988–1993). His research focuses on corporate finance, asset pricing, and emerging markets, with notable contributions to banking sector analysis, market efficiency, and financial intermediation. His work bridges theoretical finance and practical market dynamics, particularly in Turkish and OECD contexts. His publications span topics such as stock market reactions to corporate actions, cross-sectional stock returns, and the interplay between banking and real sectors. His articles often address emerging markets’ unique challenges, offering insights into policy and institutional frameworks. His career reflects a blend of academic leadership, administrative roles, and impactful empirical research.
Petri Mähönen is a Full Professor at the Department of Information and Communications Engineering , Aalto University. His research focuses on networked systems, machine learning applications in telecommunications, and smart grid technologies. University: Aalto University Department: Information and Communications Engineering Research Interests span networked systems, IoT security, UAV communication, and AI-driven network optimization. His work addresses predictive QoS in cellular-connected drones and generative adversarial networks for cybersecurity. Recent Publications include studies on GAN-based traffic augmentation, anomaly detection in mobile networks, and regulatory frameworks for data platforms. His articles reflect expertise in both theoretical and applied network science.