معرفی
Stephen Kwan is an Associate Professor and Associate Dean at the Lucas Graduate School of Business, San José State University. His research spans service science, artificial intelligence, and business model innovation.
- Position: Associate Dean of Lucas Graduate School of Business
- Institution: San José State University
His research focuses on service systems, AI governance, and technology's role in business transformation. Key contributions include studies on omnichannel retail, multi-sided marketplaces, and standards in AI/e-commerce.
Recent publications address regulatory frameworks for AI/ML, automation spectrum expansion, and workforce development roadmaps. These works emphasize ethical considerations, system design, and industry-academia alignment.
No scientific awards, students, or lab details were explicitly mentioned in available texts.
