Seth J. Kinnett

Seth J. Kinnett serves as Clinical Professor of Computer Information Systems in the College of Business at Colorado State University. He earned his Ph.D. in Computer & Information Sciences from DePaul University's Jarvis College of Computing & Digital Media, with master's and bachelor's degrees from Illinois Institute of Technology and DePauw University respectively. His academic career integrates 15 years of industry experience across business analysis, systems administration, sales management, and consulting roles.

• Ph.D. in Computer & Information Sciences, Jarvis College of Computing & Digital Media, DePaul University
• Master's from Illinois Institute of Technology
• Bachelor's from DePauw University

Professor Kinnett's research centers on Customer Relationship Management systems, focusing on collaborative dimensions, blockchain integration, and adaptation to the Fourth Industrial Revolution. He investigates optimal IT professional competencies and higher education's evolution, while advancing programming pedagogy through gender dynamics analysis in Java courses, asynchronous learning effectiveness, and gamified CRM instruction. His work bridges theoretical inquiry with practical industry applications across business technology domains.

His 2021-2025 publications reveal a dual trajectory: CRM innovation (blockchain loyalty programs, enterprise CRM vendor capabilities) and computing education advancement (Adventure RPG for Java instruction, multimodal database courses). This body demonstrates consistent commitment to solving real-world business technology challenges while enhancing pedagogical methods, with strong emphasis on Industry 4.0 adaptation and practical implementation frameworks.

Professor Kinnett maintains active Salesforce certifications and authored the professional handbook 'How to Win at CRM' (CRC Press, 2017). His case studies on Trailhead and gamified CRM implementation reflect deep industry engagement, though specific grant funding details remain undocumented. His teaching portfolio includes CIS 200 (Business Information Systems), CIS 240 (Application Design), CIS 410 (Web Development), and CIS 665 (E-Business Technologies), directly connecting academic research to classroom practice.