معرفی
Rosemary Batt is a faculty member at Cornell University's School of Industrial and Labor Relations (ILR School), with a focus on organizational behavior, labor relations, and human resource management. Her work examines workplace reforms, including self-managed teams and total quality management, and their impacts on productivity, service quality, and worker outcomes.
Research Interests: Batt’s research emphasizes how new work systems (e.g., self-managed teams) influence organizational performance, particularly in unionized and service-sector environments. She investigates the interplay between technology, workforce practices, and structural design in shaping competitive advantage.
Key Publications: Her notable works include The New American Workplace (1994), which explores high-performance work systems in the U.S., and a forthcoming 1999 study on human resource practices in telecommunications services. These contributions analyze how participatory and technological strategies affect employee engagement and operational efficiency.
