Hyunji Kwon

Hyunji Kwon serves as Lecturer of comparative employment relations and international human resource management at King's College London, UK. Her academic work focuses on international comparative studies examining how managerial choices for workplace flexibility impact worker outcomes amid weakening internal labor markets and increasing deregulation.

Dr. Kwon's research spans several key areas including comparative employment relations, international human resource management, and workforce flexibility with particular attention to gender dimensions and East Asian labor markets. Her studies often analyze customer service settings, investigating how organizational structures affect employee experiences in increasingly flexible work environments. This research contributes significantly to understanding the evolving nature of employment relations in global service industries.

Her publication record shows consistent contributions to high-impact journals including Industrial and Labor Relations Review and British Journal of Industrial Relations. The available articles demonstrate a clear research trajectory examining workforce flexibility across different institutional contexts, with particular expertise in call center operations and cross-national comparisons of labor practices.

Dr. Kwon has established a notable research partnership with Danielle van Jaarsveld, with their collaborative work providing valuable insights into how institutional and organizational characteristics shape workforce flexibility strategies in liberal market economies.