Rehan Syed

Rehan Syed is a Professor at Queensland University of Technology's School of Information Systems within the Faculty of Science and Engineering. His research focuses on Business Process Management (BPM), Robotic Process Automation (RPA), and Process Mining, with significant contributions to understanding digital transformation challenges in public and healthcare sectors. He has authored/co-authored over 35 peer-reviewed publications in top journals and conferences like BPM, HICSS, and ECIS.

Key areas of expertise include leadership in IT initiatives, healthcare data quality, and low-code adoption strategies. Recent work emphasizes RPA's impact on organizational processes and knowledge retention. His research bridges academic theory with practical implementation, often collaborating with institutions like UN agencies and healthcare organizations.

Publications span case studies in developing countries, systematic reviews, and curriculum development frameworks for BPM education. His work is cited across disciplines, reflecting its relevance to both academia and industry.