معرفی
Murat Kristal is Professor of Operations Management and Information Systems at York University's Schulich School of Business, where he founded Canada's first Master of Business Analytics (MBAN) and Master of Management in AI (MMAI) programs. Research integrates operations strategy, supply chain dynamics, and applied analytics, with recent emphasis on healthcare and financial sector efficiency.
Publications demonstrate methodological expertise in data envelopment analysis (DEA) and process optimization, particularly examining technological investments in banking and hospital viability. Earlier work established frameworks for mass customization capability and supply chain integration, contributing to contingency-based views of organizational design.
As Special Advisor for AI & Business Analytics, Kristal connects industry challenges with analytical solutions. Professional expertise includes translating operational complexity into computational models, evidenced by research on adaptive control systems for supply networks and dynamic staffing approaches.
