Margee Hume

Professor Margee Hume is a Professor and Associate Dean of Higher Degree Research at Torrens University Australia. Her research focuses on service management, digital innovation, and complex ecosystems in health, tourism, and not-for-profit sectors. She leads the Centre for Organisational Change and Agility (COCA), emphasizing value creation, customer experience, and knowledge management.

Education:

• Bachelor of Business, Queensland University of Technology
• PhD, University of Queensland
• MBA, University of Queensland

Research Interests:

• Service delivery complexity and innovation
• Value creation in health and tourism
• Internal marketing and knowledge management strategies
• Leadership in non-profit and arts sectors

Publications highlight trends in digital music ecosystems, virtual reality in education, and social media marketing. She has secured substantial research funding and supervised numerous Higher Degree Research students. Her work aligns with UN Sustainable Development Goals, particularly in education and industry innovation.