معرفی
Laurens Debo is the C.V. Starr Professor of Operations Management and Area Chair in the Operations and Management Science Department at Tuck School of Business, Dartmouth College. He holds a PhD (2002) and MSc (2000) from INSEAD, France, and dual MSc degrees in Operations Management (1995) and Electrical Engineering (1994) from Université Catholique de Louvain, Belgium. Prior to Tuck, he taught at Carnegie Mellon University and the University of Chicago Booth School of Business.
Research Interests: Debo specializes in service operations, strategic consumer behavior, and discretionary service management. His work explores how consumer decisions shape service demand and how providers optimize service delivery in contexts where value increases with service duration. Recent focus areas include queueing systems, tipping behavior, and pandemic-era retail operations.
Awards & Editorial Roles: He received the MSOM Meritorious Service Award (2008, 2010) and served as associate editor for Management Science, Manufacturing & Service Operations Management, and Operations Research. He currently edits Production and Operations Management and advises the IIE Transactions.
Grants & Impact: NSF-funded research has informed his work on discretionary service design and retail safety protocols during pandemics. His tipping behavior studies have been featured in WSJ, Harvard Business Review, and Marketplace.
Labs & Collaborations: Collaborates with global institutions like MIT, Stanford, and the Chinese Academy of Sciences on behavioral operations projects. Active in presenting at leading business schools including Wharton, Kellogg, and INSEAD.
