Jürgen Moormann

Jürgen Moormann is a Professor of Bank and Process Management at Frankfurt School of Finance & Management since 1995. He founded ProcessLab (2005-2022), a research center focused on process management in financial services, and held the Concardis Endowed Professorship (2014-2018). As a Visiting Professor, he has taught at University of Colorado, University of New South Wales, Queensland University of Technology, and University of Hong Kong.

• Business Administration (Kiel & Zurich, 1980-1985)
• PhD (Dr. sc. pol.) from University of Kiel

His research spans business process management in financial institutions, digital transformation, and agile organizational design. He explores how banks can become technology companies, the impact of blockchain on financial business models, and Lean Six Sigma applications in banking. Recent work addresses burnout prevention through process design and platform economy strategies for financial institutions.

Article trends show expertise in process optimization (45%), digital innovation (30%), and organizational adaptation (25%). Key subtopics include customer-centric banking, blockchain governance, AI integration, and healthcare process reforms. His work combines empirical studies with theoretical frameworks to bridge academic research and industry practice.

Moormann contributes to journals as Associate Editor of Knowledge Management & E-Learning and participates in academic councils including the BPM Association and German Informatics Society. He co-authored Process Management and Burnout Prevention (2024) and edited 12 publications on financial technology.