Jürgen Moormann

Professor Jürgen Moormann is a distinguished academic at Frankfurt School of Finance & Management, where he has served as Professor of Banking and Process Management since 1995. He previously held positions as a research assistant at Christian-Albrechts-University in Kiel (1986-1989) followed by five years in management consulting before joining academia. From 2005 to 2022, he led the ProcessLab research center, and from 2014 to 2018, he held the Concardis Endowed Professorship for Banking and Process Management. His international academic experience includes visiting professorships at the University of Colorado at Colorado Springs, University of New South Wales, Queensland University of Technology, and University of Hong Kong.

Moormann's educational background includes vocational training at Commerzbank AG in Kiel (1977-1979), followed by business administration studies at the Universities of Kiel and Zurich (1980-1985), and doctoral studies completed at Christian-Albrechts-University in Kiel. His academic journey reflects a strong bridge between practical banking experience and theoretical research.

His research interests span banking management, process management, business engineering, Six Sigma implementation in financial services, digital transformation, and customer-centric process design. Recent work has expanded into burnout prevention in academic settings, healthcare process management, and sustainability in banking operations. Moormann has consistently published in both German and English-language journals, demonstrating his ability to bridge academic traditions and reach diverse audiences.

An analysis of his recent publications reveals a clear evolution from traditional banking process management toward more interdisciplinary topics, including healthcare processes, sustainability, and human factors in process design. His work increasingly integrates technological innovation with human-centered approaches, reflecting the changing landscape of financial services and organizational management.

• Vice Chairman of the Supervisory Board of Karis AG, Darmstadt
• Member of the Scientific Advisory Board of International Bankers Forum e.V., Frankfurt
• Trusted Professor of the Friedrich-Naumann Foundation, Berlin
• Associate Editor of 'Knowledge Management & E-Learning: An International Journal'
• Member of the Program Committee of the 'Global Business Conference' (Croatia)

Moormann maintains active academic affiliations with the Association for Information Systems (AIS), BPM Association, German Computer Science Society (Gesellschaft für Informatik), and the Association of Business Administration Professors (Verband der Hochschullehrer für Betriebswirtschaft). His ProcessLab research center (2005-2022) significantly contributed to bridging academic research and practical banking applications, particularly in process optimization and digital transformation. Current research directions include exploring the relationship between process management and burnout prevention, as evidenced by his 2024 monograph 'Process Management and Burnout Prevention: A Human-Centred Approach to Reducing Work-Related Stress'.