Inês Cláudia Rijo De Carvalho

Inês Cláudia Rijo De Carvalho is a Lecturer at Universidade Europeia in Lisbon and serves as Research Coordinator at the Faculty of Social Sciences and Technology. She holds dual PhDs in Tourism (University of Aveiro) and Management (ISEG-Lisbon School of Economics), with a BSc in Modern Languages and Literatures (University of Coimbra) and an MSc in Tourism Management (University of Aveiro). She was a visiting scholar at Linköping University’s Gender Studies Unit in Sweden. Affiliated with CETRAD and GOVCOPP research centers, her work focuses on gender dynamics in tourism, cultural tourism, language tourism, and AI applications in the sector. She has conducted research on gender equality in tourism leadership and led projects funded by Portugal’s Foundation for Science and Technology. Her recent publications explore topics like chatbot applications in tourism, pandemic impacts on travel industries, and machine translation in traveler experiences. She has co-authored book chapters on women’s voices in tourism research and contributed to policy-oriented studies on tourism development.

• Education: BSc English/German Literature, MSc Tourism Management, PhD Tourism, PhD Management (ongoing)
• Key Research Themes: Gender & Tourism, Language Tourism, AI in Tourism, Cultural Heritage, Tourism Resilience
• Affiliations: CETRAD, GOVCOPP, Universidade Europeia

Her research has been published in journals like Tourism Review, Anatolia, and Humanities and Social Sciences Communications. She actively participates in conferences such as the International Tourism Congress and THInC, addressing topics from emotional labor in hospitality to post-pandemic tourism strategies. Her work bridges academic rigor with practical insights for tourism policy and industry innovation.