Ilias Pappas

Ilias Pappas is a Full Professor in the Department of Information Systems at the University of Agder (UiA), Norway, and also holds a Full Professor position at the Department of Computer Science, Norwegian University of Science and Technology (NTNU). He leads the Human-Centred AI (HCAI) research group, focusing on human-centered AI, data science, digital transformation, and IT adoption. His work integrates

• fuzzy-set Qualitative Comparative Analysis (fsQCA)
• digital innovation
• public sector applications

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Pappas serves as Associate Editor for multiple journals including International Journal of Information Management and Information Systems Frontiers, and has been Guest Editor for special issues on AI, Big Data, and Digital Transformation. He chairs tracks at major conferences like ECIS and AMCIS, and contributes to the IFIP Working Group 6.11 on digital society. His scientific contributions include over 150 publications, with recent work exploring

• AI transparency in public services
• employee-driven digital innovation
• responsible AI frameworks
• fsQCA applications

across journals like European Journal of Information Systems and British Journal of Management.

As a ERCIM and Marie Skłodowska-Curie fellow, Pappas leads EU-funded projects (Horizon 2020/2022) and Norwegian Research Council initiatives. His research spans

• AI ethics and fairness
• digital marketing
• user experience design
• social innovation
• healthcare digitalization

with a focus on practical implementation through action design research and configurational methods.