معرفی
Daniel Toll is an Assistant Professor at Linköping University's Department of Management and Engineering (IEI), within the Information Systems and Digitalization (INDIG) division. His research focuses on the societal and organizational impacts of digitalization, particularly robotic process automation (RPA) in Swedish municipalities. He examines how automation technologies reshape public sector processes, employee roles, and public values such as efficiency, democracy, and equality.
As an educator, Toll teaches in Information Systems programs, emphasizing methodological and organizational aspects of IT. He contributes to courses on systems analysis, project supervision, and workshops blending technology with organizational dynamics. His licentiate thesis investigates RPA implementation challenges and outcomes in local governments.
Research interests include automation's ethical implications, stakeholder perspectives on digital transformation, and longitudinal analysis of digitalization strategies. Notable work explores 'robot colleagues' in municipalities, organizational readiness for RPA, and the interplay between technology and public values. Toll's publications address barriers to implementation, stakeholder priorities, and sociotechnical imaginaries surrounding automated governance.
He collaborates with municipalities to study real-world RPA adoption, highlighting themes like resource constraints, employee adaptation, and societal trade-offs. While no formal awards are listed, his work is part of Linköping University's broader mission to advance industry and societal innovation through research and education.
Labs/Teams: Active within INDIG, contributing to interdisciplinary digitalization research. Advising/Grants: No specific grants or student advisees listed, though involved in thesis supervision. News coverage includes analyses on digital solutions' societal impacts and organizational changes.
