معرفی
Ida Lindgren is Professor in Information Systems at Linköping University's Department of Management and Engineering, studying digitalization's impact on public sector organizations.
Education: PhD Information Systems Development (Linköping 2013), MSc Cognitive Science.
Research examines e-service design, citizen-government interactions, and automation in welfare services. Focuses on accessibility challenges and organizational transformations.
Awards:
- Outstanding Paper Award (IFIP EGOV 2015)
- Börje Langefors Award Runner-up
Leads projects on RPA implementation in municipalities. Editorial board member for Government Information Quarterly. Chairs IFIP WG 8.5 on Information Systems in Public Administration.
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