معرفی
Chiara Natali is a PhD Student in Computer Science at University of Milan-Bicocca (2022-present) and a Visiting Research Fellow at the Dalle Molle Institute for Artificial Intelligence USI-SUPSI, supported by a Swiss Government Excellence Research Fellowship. She serves as a Lecturer for Interaction Design Lab and Human-Computer Interaction courses at University of Milano-Bicocca, and as a Tutor for Advanced Data Management and Decision Support Systems and Human-System Interaction courses across multiple Italian universities.
Her educational background includes:
- MA in Politics, Philosophy and Public Affairs at University of Milan (2020-2022)
- Master's in Digital Communication Strategy at IED, Milan (2019-2020)
- BSc in International Politics and Government at Bocconi University, Milan (2016-2019)
Natali's research centers on the complex relationship between humans and AI systems, with particular focus on Human-AI Interaction, Explainable AI (XAI), Ethical AI, and her signature concept of Frictional AI. She investigates the multidirectional effects of AI on human cognitive faculties, examining the tension between Augmentation and Deskilling. Her work explores how intentional design friction can serve as a debiasing strategy against Automation Bias, promoting more thoughtful human-AI collaboration while preserving human agency and critical thinking.
Her publication record reveals a strong emphasis on practical applications of XAI in high-stakes domains like healthcare, with particular attention to medical decision-making processes. Her research consistently addresses the challenge of designing AI systems that support rather than replace human expertise, exploring how explanations impact accuracy in hybrid decision-making and how to measure technology dominance in AI-supported environments.
Her significant contributions have been recognized with:
- Best Paper Award at the World Conference on Explainable Artificial Intelligence (2024)
- Best Doctoral Consortium Award at CEUR Workshop Proceedings (2023)
Natali actively shapes her field through academic service, serving as PUBLICITY & PROCEEDINGS CHAIR for HHAI 2025 and organizing multiple workshops on Human-Centred Machine Learning, Algorithmic Authority, and Frictional AI. She also contributes to gender equality in STEM as a Science Ambassador for her institution's Gender Equality Plan and previously served as PhD co-representative at the Department Board.
Her interdisciplinary approach extends into creative domains, where she is developing an Interactive AI Opera on 'The Garden of (Un)Earthly AI's' funded by the University of Edinburgh's Generative AI Laboratory, and has curated projects exploring Human-AI Music Co-Creation and live-coding music performances.
