معرفی
Carsten Droll serves as Head of the Industrial Solutions Lab within the Faculty of Industrial Engineering at Furtwangen University. His dual role combines research leadership in Service Innovation with teaching responsibilities for core courses including Service Lab, Introduction to Service Management, and Scientific Working. He additionally provides academic counseling for Industrial Engineering students and acts as building H first aider.
His educational pathway features:
- Bachelor of Industrial Engineering (Service Management focus), Furtwangen University (2010-2014)
- Master of Industrial Engineering (Sales & Service Engineering focus), Furtwangen University (2014-2016)
Droll's research centers on practical Service Management applications, leveraging 10+ years of pre-academic industry experience in electronics and security systems. The Industrial Solutions Lab functions as his primary research vehicle, emphasizing real-world service innovation where theoretical frameworks meet industrial implementation challenges in security and engineering contexts.
Through academic counseling and laboratory instruction, Droll directly supports student development in service engineering competencies. His research project involvement indicates active external funding in Service Innovation, though specific grant details aren't publicly enumerated. The absence of publication records suggests industry-focused applied research rather than theoretical academia.
The Industrial Solutions Lab operates as his central professional platform since 2016, providing students with prototyping facilities and industry collaboration opportunities. His background as former PCB layout designer and security systems specialist informs the lab's practical, solution-oriented approach to service engineering challenges.
