معرفی
Carol Ou is a Full Professor of Business Information Systems at Tilburg University's Tilburg School of Economics and Management (TiSEM), specifically within the Department of Information Systems and Operations Management. She holds a PhD from City University of Hong Kong and has served as Head of Management Department (2019-2023) and is now a Tilburg University Council representative. Her research focuses on digital transformation (DT) across commercial, healthcare, military, and governmental sectors, emphasizing DT strategy, leadership, organizational change, and AI governance. A second research stream examines digital platforms like social media, e-commerce, and omnichannel systems using action research, econometrics, and applied analytics.
She has secured over €5 million in grants, including the DS4S research grant for 'AI Deployment in Healthcare.' Key roles include Senior Editor at Information Systems Journal and certified IS Auditor. Awards include AIS Distinguished Member (2023) and Emerald Literati Award (2019). Teaching includes courses like 'IT Governance and Digital Transformation' and 'Intervention-based Research Methods.'
Her collaborations span governments, companies, and academic institutions. Notable projects include the €5M+ 'AI Deployment in Healthcare' grant and leadership in conferences like PACIS and ICEB. Research interests also include knowledge management, social networks, and cross-cultural studies. She advises on PhD projects related to digital transformation and platforms.
