Brittany Houston

Brittany Houston (She/Her) is an Assistant Professor at the School of Public Policy, University of Massachusetts Amherst. Based in Thompson Hall, she focuses on racial inequity in public service delivery, particularly within criminal justice systems, and holds a Ph.D., MPA, and MIS from Florida State University.

• Education: Ph.D., MPA, MIS (Florida State University)

Her research examines organizational factors affecting police reform, trust dynamics, and technology/social equity in bureaucratic systems. She employs qualitative, mixed-methods, and theoretical frameworks to bridge policy reforms with equitable outcomes.

Scientific Awards:

• ASPA Founders Fellow
• JSEPA Fellow
• De Guzman Award for Best Doctoral Paper (2022-23)

Prior to academia, she managed IT regulatory compliance at the Florida Department of Education, overseeing data security audits and ensuring adherence to cybersecurity standards.