معرفی
Ben Clegg is a Professor of Operations and Systems Thinking at Aston Business School, part of the Aston University College of Business and Social Sciences. His roles include Head of Operations and Information Management Department (2018–2022) and Associate Dean for Business Partnerships (2013–2016). He holds a PhD from De Montfort University and is a Chartered Engineer and Fellow of the Higher Education Academy.
Research interests focus on systems thinking for operational improvement, inter-company management, supply chain dynamics, and digitalization. He has published over 120 works, including articles on ERP systems, servitization, and gamification in rail services. Notable awards include the Nigel Slack Teaching Innovation Award (2017, 2019) and Excellence in Practice Awards (2014).
- Education:
- PhD: De Montfort University (Dissertation: 'A Systems Approach to Re-engineering Business Processes')
- BSc Hons in Management Science: Loughborough University
- Various professional certifications including DipM (Strategic Marketing)
- Professional Memberships: Operational Research Society, POMS, EurOMA, INCOSE, and others.
His research trends emphasize digital transformation, action research methodologies, and cross-sector operational challenges (e.g., automotive, legal, rail). Over 170 citations highlight contributions to systems thinking and productivity analysis.
External roles include External Examiner at Cambridge University and Strathclyde University. He supervises PhD projects on systems thinking for digitisation and strategic improvement.
