Alex Richter

Professor Alex Richter is a Professor of Information Systems at the School of Information Management, Victoria University of Wellington, where he also serves as Director of the Executive MBA program and PhD Director. He leads the Digital Work Lab and edits the Digital Work Diaries. With over 150 refereed publications cited more than 11,500 times, Professor Richter is a leading researcher in the field of Information Systems, recently ranked 285th globally among 18,561 researchers in the Information Systems sub-field on the Top 2% Scientists List.

Professor Richter's research focuses on how digital technologies transform work to enhance innovation, productivity, and employee satisfaction. His primary areas of interest include Human-AI Collaboration, Digital Work and Innovation, Value-driven design, and The Future of Work. He explores practical applications of human-AI collaboration with global industry partners, identifying use cases, benefits, risks, and enablers of adoption. His conceptual work emphasizes value-driven, context-aware, and adaptive approaches to create meaningful sociotechnical systems.

His recent publications demonstrate a strong trend toward understanding the evolving relationship between humans and AI in workplace settings. Professor Richter's work examines trust in generative AI across organizational departments, the transformation of innovation practices through human-AI collaboration, and the implementation challenges of emerging technologies like augmented reality. His research consistently bridges theoretical frameworks with practical applications, focusing on how organizations can effectively integrate AI while maintaining human-centered values.

• Top 2% Scientists List (2024), ranking 285th globally among 18,561 researchers in Information Systems
• 'Innovation in Teaching Award' from the Association for Information Systems (2024)
• Research Fellow (2022)
• Multiple best paper awards throughout his career

Professor Richter actively supervises numerous PhD students working on human-AI collaboration topics, including Carlos Forero, Chloe Latto, Ghazaleh Moqadam, Hedi Bigham Sohanaki, Jingyu Zheng, Mina Sanabadi, Shafiqul Alam, and Yao Zhang. He has successfully led research projects funded by the European Union, national governments, and organizations across Germany, Switzerland, Denmark, Australia, and the USA. His engaged scholarship approach connects academic research with practical industry applications.

As Director of the Digital Work Lab, Professor Richter leads a team exploring the future of work in the digital age. The lab investigates how digital technologies transform work practices, with particular focus on hybrid work environments, visibility in digital workplaces, and human-AI collaboration. Through the Digital Work Diaries initiative, the lab documents and analyzes real-world digital work transformations, providing practical insights for organizations navigating digital change.