Alessandra Pokrajac-Bulian

Alessandra Pokrajac-Bulian is a lecturer at the Faculty of Humanities and Social Sciences at the University of Zagreb. Her academic work focuses on conflict management and interpersonal communication, with a particular emphasis on techniques for conflict resolution, active listening, and emotional awareness.

Her teaching includes courses on Conflict Management at the postgraduate level, covering topics such as conflict definition, sources of conflict (value differences, perception gaps), and strategies like integration, dominance, compromise, and problem-solving techniques. She also incorporates role-playing and self-reflection methods to analyze personal needs and behaviors during conflicts.