Wilson Lin

Wilson Lin is an Assistant Professor at Santa Clara University's Leavey School of Business, specializing in Information Systems & Analytics. He holds a PhD in Business Administration from USC Marshall School of Business, with prior degrees in Operations Research and Industrial Engineering from USC. His research focuses on improving human-technology interactions in healthcare and nonprofit sectors through empirical methods. Key areas include algorithm aversion in decision-making, nursing home quality regulation, and telemedicine adoption during pandemics.

Education:

• PhD in Business Administration (Data Sciences & Operations), USC Marshall School of Business
• M.S. in Operations Research Engineering, University of Southern California
• B.S. in Industrial and Systems Engineering, University of Southern California

His research interests span healthcare management, nonprofit operations, and behavioral operations. Recent work explores how algorithmic feedback asymmetry affects decision-making and how charitable workers influence donor behavior in blood donation programs.

Awards & Grants:

• Management Science Meritorious Service Award (2024)
• SCU AI Curricular Development Grant
• Miller Center for Social Entrepreneurship Faculty Grant

Teaching responsibilities include Machine Learning and Data Analytics courses at both undergraduate and graduate levels. He coordinates the MS Industry Capstone program and advises on applied machine learning projects. Active in academic service as a reviewer for leading journals and conference organizer for healthcare operations sessions at INFORMS and POMS.

Collaborates with healthcare institutions to address real-world challenges, emphasizing interdisciplinary solutions for high-impact problems in social entrepreneurship and public health.