Michael West

Professor Michael West CBE is a distinguished academic at Lancaster University’s Management School, leading research in team effectiveness, organizational innovation, and compassionate leadership. He holds a prestigious CBE for contributions to healthcare innovation and is a Fellow of multiple professional bodies including the British Psychological Society and APA.

Research Interests:
His work focuses on:

• Team reflexivity and innovation in healthcare settings
• Workplace cultures impacting patient outcomes
• Leadership strategies for compassionate healthcare systems

Grants & Contributions:
Led major UK government-funded projects including the NHS Staff Survey (2003-2011), contributing to policies improving healthcare quality and staff engagement. Also led investigations into doctor and nurse well-being for the General Medical Council and King’s Fund.

Awards:

• 2020 CBE (UK Honours)
• Academician of the Academy of Social Sciences (2010)
• Over 20 book authorships including Effective Teamwork (12-language translations)

Collaborations:
Advisory roles include the NHS National Staff Survey, Northern Ireland’s Collective Leadership Strategy, and Wales’ compassionate leadership framework. Served on the Sandwell & West Birmingham Hospitals NHS Trust Board Advisory Group.