Dale Gomez

Dale Gomez is an Associate Teaching Professor and Director of Information & Instructional Technology at Florida International University's Chaplin School of Hospitality & Tourism Management. He holds the McKibbon '75 Professorship in Hospitality Technology and serves as Online Learning Administrator and Global Technology Liaison.

• Education: Master of Science in Management Information Systems (2006), Bachelor of Business Administration (2002) from FIU's College of Business

Mr. Gomez's 20+ years of experience focus on technical leadership in hospitality technology, including enterprise systems, media services, and AI/ML applications in hospitality. He pioneered FIU's first continuing education course on Artificial Intelligence and Machine Learning in hospitality, emphasizing customer service optimization and data-driven decision-making. His work involves programming languages, audio/video systems, and instructional technology design.

Scientific Recognition:

• Named Top 10 Heads of Higher Education (2014) by Tech Decisions
• Recipient of BEST Integrators Award (2014) for Wine Spectator Restaurant Management Lab