جست‌وجوی استاد و پژوهشگر

Sue Heathمشاهده پروفایل

استاد

• Housing Studies
• Sociology
• Social Policy
• +۷ مورد دیگر

Sue Heath is a Professor of Sociology at the University of Manchester , within the School of Social Sciences . She has held roles such as Associate Dean for Postgraduate Research (2020–2023) and former Co-Director of the Morgan Centre for Research into Everyday Lives. Her academic journey includes a PhD from Lancaster University (1994) and a BSc from the University of Bristol (1987). Research Interests: Focus on housing, home-making, shared living arrangements, and intergenerational dependencies. Recent work explores the history of student living in English universities and methodological innovations like observational sketching. Key projects include the ESRC-funded 'Under the Same Roof' and the Leverhulme Fellowship-supported study on student accommodations. Publications: Includes books like Shared Housing, Shared Lives (2018) and articles on student lodging dynamics, co-operative housing, and methodological creativity. Over 50 publications reflect her interdisciplinary approach to sociology. Awards: Academy of Social Sciences Fellow (2016) and Leverhulme Research Fellowship (2024/25). Known for bridging academic and artistic methods, such as collaborating with urban sketchers to explore everyday life. Grants & Collaborations: Led ESRC-funded projects on shared living and co-directed major research centers. Current Leverhulme Fellowship supports historical research on student accommodations in civic universities. Labs/Teams: Active in the Morgan Centre, fostering innovative methodologies and interdisciplinary research on everyday life practices.

Chris Robertsمشاهده پروفایل

استاد

• Strategic Decision-Making
• Service Sectors Management
• Top Management Teams
• +۳ مورد دیگر

Chris Roberts, PhD, is a Professor at DePaul University's School of Hospitality & Sports Business. He holds a Doctorate of Philosophy in Strategic Management from the University of Massachusetts Amherst and has extensive academic and industry experience. Doctorate of Philosophy, University of Massachusetts Amherst, 1995 MBA, University of Phoenix, 1986 BS in Finance and BS in Management, University of Utah, 1981 and 1975 Dr. Roberts specializes in strategic decision-making processes within service sectors, leadership dynamics in the lodging industry, and strategic management. His research also extends to executive team behaviors and organizational development. He has authored over 60 journal and industry publications, co-authored three books, and delivered more than 120 global presentations. Additionally, he serves as co-editor for the ICHRIE Research Reports and Perspectives in Asian Leisure and Tourism. Stephenson W. Fletcher Achievement Award (Hospitality and Tourism Academy) With 8 years of operational experience in the hotel industry (Holiday Inn) and 8 years in travel agency ownership, Dr. Roberts bridges academia and practice. He also held 11 years of corporate marketing roles at Bell Telephone System/US West and provided consulting services to international clients like Sentosa (Singapore) and Mohegan Sun Casino (USA).

Rajka Presburyمشاهده پروفایل

دانشیار مدعو

• Hospitality Management
• Tourism Planning
• Service Quality
• +۵ مورد دیگر

Rajka Presbury is an Adjunct Associate Professor at the Centre for Organisational Change and Agility (COCA) within Torrens University Australia. She holds a PhD in Service Quality in the Hotel Sector from Western Sydney University (2010) and a Master of Higher Education from Australian National University (2013). Her research focuses on hospitality service quality, leadership development, and educational-industry partnerships. She has pioneered work on the 'hospitable service mindset' and transformative teaching methods in hospitality workforce training. Presbury is Deputy Chair and Auditor for THE-ICE (International Centre of Excellence in Tourism Hospitality Education), collaborating globally on program accreditation and educational frameworks. Research Interests include guest experience management, inclusive service delivery, and work-integrated learning strategies. She has published extensively on luxury lodge authenticity, service language dynamics, and crisis management in hospitality contexts. Presbury’s work aligns with UN Sustainable Development Goals related to quality education and sustainable tourism. Her 2024 award-winning paper explores adaptive leadership in the hotel sector, while recent publications analyze spoken service language in aged care and luxury hospitality settings. She actively supervises PhD candidates and contributes to industry-academia partnerships through mentorship frameworks and case study methodologies.

Isabella Cheloti-Mapeluمشاهده پروفایل

مدرس ارشد

• Hospitality Operations Management
• Hotel and Hospitality Management
• Tourism Management
• +۸ مورد دیگر

Dr. Isabella Mulemia Cheloti-Mapelu is a Senior Lecturer in the Department of Hospitality, Tourism and Travel Management at the School of Hospitality and Tourism, Murang’a University of Technology, Nairobi, Kenya. With over sixteen years of experience, she specializes in Hospitality Operations Management, Tourism Economics, and Travel Management, contributing significantly to academic training and policy development in the tourism sector. Her research interests center on practical and policy-driven aspects of hospitality and tourism, including destination marketing, sustainable tourism development, and the socioeconomic impacts of global disruptions such as the COVID-19 pandemic. She has extensive experience supervising graduate students in tourism and hospitality fields and has contributed to regional tourism development through policy formulation and training workshops. Dr. Cheloti-Mapelu has authored two books: an academic text on tourist expenditures in Kenya and a general-read book examining the global response to the COVID-19 pandemic from a social science perspective. While no peer-reviewed articles are listed in the provided text, her publications reflect a strong interdisciplinary engagement with tourism economics, public policy, and global health crises. Authored policy documents for Turkana County on eco-lodge feasibility. Developed nine institutional and county-level policy documents. Conducted training in hospitality, packaging, and marketing for the North Rift tourism circuit. She holds a PhD in Tourism Management and a Diploma in Foundation in Travel and Tourism with Amadeus, and is IATA certified, reflecting her strong industry-academia linkage. She is actively engaged in digital diplomacy and tourism in Africa, exploring new opportunities for growth and collaboration.

Priscilla Hollmanمشاهده پروفایل

استادیار

• Human Resources Management
• Diversity and Inclusion in Hospitality
• Organizational Behavior
• +۳ مورد دیگر

Priscilla Hollman is a part-time Assistant Professor of Management and Assistant Director of the Hughes Leadership and Career Program at Kennesaw State University's Michael A. Leven School of Management, Entrepreneurship and Hospitality. With decades of corporate experience in diversity, human resources, and lodging operations, she bridges academia and industry expertise as a career coach and management educator. Corporate experience: 25 years at Marriott International (retired 2007) Former hospitality management instructor: East Carolina University, Georgia State University, Florida Gulf Coast University Certifications: SPHR, SHRM-SCP Board memberships: The Gabriel Center for Servant Leadership, The Pearl Foundation of Georgia Her research interests focus on organizational commitment, generational workforce dynamics, and diversity in management. Though limited in publication output, her 2008 dissertation explored intergenerational dynamics in corporate settings. Community involvement includes Alpha Kappa Alpha Sorority and Kiwanis Club of Marietta memberships. She has taught management courses at multiple universities while maintaining active industry engagement through workshops and coaching.

Hicham Jaddoudمشاهده پروفایل

استاد

• Organizational Behavior
• Hospitality Revenue Management
• Employee Stress Coping
• +۶ مورد دیگر

Hicham Jaddoud is a Professor specializing in Hospitality and Tourism at the University of Southern California, bringing over 20 years of industry executive experience to academia. His career bridges high-level casino and hotel operations with academic leadership in hospitality education. His educational background includes: BA in Hospitality & Tourism Management from Université Nice Sophia Antipolis MBA in Business Management from Lindenwood University DBA from Georgia State University (research focus: organizational behavior in hospitality) Dr. Jaddoud's research examines critical industry dynamics including employee stress coping mechanisms, technological disruption in hotel operations, and economic impact analysis. His work integrates financial acumen with operational leadership, emphasizing revenue management systems, marketing segmentation strategies, and organizational change during property development. He champions experiential learning approaches that connect theoretical frameworks with real-world hospitality challenges. His scientific recognition includes: 2019 American Hotel & Lodging Association Foundation research grant in hospitality economics As an industry-academia bridge builder, Jaddoud focuses on developing next-generation leaders through practical curriculum design. His teaching philosophy emphasizes participative leadership development, emotional intelligence cultivation, and transformational change management. He actively serves on boards including Junior Chamber International and World Affairs Council, connecting global perspectives to classroom instruction.

Mollie Rohrbaughمشاهده پروفایل

استاد

• Hospitality Management
• Foodservice Operations
• Tourism
• +۲ مورد دیگر

Mollie Rohrbaugh is a Professor of Practice in Hospitality Management at Kansas State University Olathe, where she teaches undergraduate courses in the bachelor's degree completion program. She also serves as a faculty advisor to nontraditional students balancing full-time work in Greater Kansas City and family responsibilities. Rohrbaugh brings over 13 years of industry experience from roles at Great Wolf Lodge (Kansas City, Kansas) and Sheraton New York City's Times Square. Education: M.S. in foodservice and hospitality management and dietetics administration from Kansas State University Education: B.S. in hotel and restaurant management from Kansas State University Her teaching focuses on hospitality service systems, cost controls, facility management, sales strategies, revenue management, and senior seminars. Rohrbaugh emphasizes accessibility and affordability in education, particularly for first-generation and transfer students.

Katerina Berezinaمشاهده پروفایل

دانشیار

• Information Technology in Hospitality
• Robotics and Automation in Tourism
• Revenue Management
• +۳ مورد دیگر

Dr. Katerina Berezina is an Associate Professor and Program Director in the Department of Nutrition and Hospitality Management at the University of Mississippi. She holds roles as Managing Editor of the Journal of Hospitality and Tourism Technology , Director of the Global Board with HFTP, and Director of Research with IFITT. Her research focuses on robotics, virtual reality, and information technology in hospitality and tourism. She earned an M.S. in Hospitality Administration from the University of Delaware (2010) and a Ph.D. in Health and Human Performance from the University of Florida (2014). Dr. Berezina’s awards include the 2022 HSMAI Marketing Educator of the Year and Inaugural WOW! Faculty Fellow. She teaches courses like Hospitality Information Technology and Advanced Marketing in the Hospitality Industry, emphasizing innovative pedagogical methods such as virtual escape rooms and design thinking. Her industry affiliations include leadership roles with HSMAI, HFTP, and IFITT. Her research explores emerging technologies like facial recognition, service robots, and virtual reality in hospitality contexts. Notable contributions include studies on hotel distribution channels, online reviews’ impact on cruise choices, and text-mining of hotel guest feedback. She actively bridges academia and industry through journal editorship and advisory council memberships.

• Service Operations Management
• Service Excellence and Innovation
• Food and Drink Management
• +۳ مورد دیگر

Robert Hayward is a Principle Lecturer and Head of Quality Assurance and Validations at Oxford Brookes Business School, Oxford Brookes University. He oversees quality assurance across all business school programmes, aligns strategies with regulatory requirements, and leads new programme development. His role involves collaboration with multiple university teams, including Registry, Admissions, and legal departments, and participation in national agendas via QAA and the Office for Students. He holds a Doctor of Business Administration (DBA), PG Cert in Total Quality Management, BA in Hotel and Catering Management, and HCIMA Professional Diploma. His research explores consumer decision-making, cultural values, and international higher education, particularly focusing on China’s study abroad students. His teaching includes modules on food and beverage management and lodging operations. Key research contributions include a best-poster-awarded study on consumer behavior and collaborative works on virtual placement visits and hospitality case studies. He is a Fellow of the Higher Education Academy (FHEA) and leads pedagogic initiatives through Advance HE’s Business School Collaborative Project.

Tevfik Demirciftciمشاهده پروفایل

استادیار

• Revenue Management
• Hospitality Technology
• Tourism Management
• +۵ مورد دیگر

Tevfik Demirciftci serves as Assistant Professor of Hospitality Management at Colorado Mesa University, bringing dual PhD credentials in Hospitality Administration (University of Nevada Las Vegas) and Tourism Management (Istanbul University), plus an MSc in Hospitality Management from the University of Delaware. His academic appointment is housed within the university's hospitality programs despite no explicitly stated college/school affiliation. His educational journey features: PhD in Hospitality Administration, University of Nevada Las Vegas PhD in Tourism Management, Istanbul University MSc in Hospitality Management, University of Delaware Demirciftci's research centers on revenue management systems, hospitality technology adoption, and consumer behavior analysis within casino/hotel operations. He investigates critical gaps between academic curricula and industry requirements in revenue management, while pioneering methodologies like LIWC text analysis of online reviews and conjoint analysis for pricing strategies. His work consistently bridges theoretical frameworks with practical applications in luxury hospitality segments. Analysis of his 15 most recent publications reveals three dominant research trajectories: (1) Technology integration through IoT, robotics, and AI in guest experiences; (2) Revenue management optimization for casino buffets and luxury hotels using behavioral data; (3) Destination competitiveness studies for MICE and golf tourism with emphasis on Istanbul's market dynamics. These streams demonstrate methodological diversity spanning quantitative modeling, sentiment analysis, and cross-cultural comparisons. Professional recognition includes Microsoft Office Expert certification in Excel, though no major scientific awards or fellowships appear in current records. His industry experience informs practical research approaches without formal grant disclosures. With 22 years of hands-on industry experience across MGM, Marriott, and Ritz-Carlton properties in Bahrain, Turkey, and the US, Demirciftci maintains strong industry-academia connections. While graduate student supervision isn't documented, his publications suggest collaborative research networks across international institutions. His professional practice focuses on translating revenue management theory into operational solutions for complex hospitality environments. No dedicated research laboratories or formal teams are mentioned, though his publications indicate frequent international collaborations, particularly with Turkish and US-based scholars in hospitality technology and destination marketing fields.

Cathy Cheathamمشاهده پروفایل

دانشیار

• Hospitality Management
• Lodging Operations
• Revenue Management
• +۲ مورد دیگر

Cathy Cheatham is an Instructional Associate Professor at the Conrad N. Hilton College of Global Hospitality Leadership, University of Houston, where she has taught since 2013 while concurrently serving as Hotel Manager at Hilton University of Houston. She advises the Hotel and Lodging Association of Greater Houston – UH Student Chapter and sits on the University’s Admissions Appeal Committee. Her academic credentials include: B.S. in Hotel and Restaurant Management (1989), Conrad N. Hilton College of Global Hospitality Leadership, University of Houston M.S. in Hospitality Management (2016), Conrad N. Hilton College of Global Hospitality Leadership, University of Houston Certifications: CHIA, CHE Cheatham’s research integrates 25+ years of industry expertise in customer service optimization, lodging operations, and revenue management with hands-on technology implementation experience. Her work bridges academic theory and practical applications in hotel management systems, guest experience design, and operational workflows across global properties. Her accolades include: 2020 Distinguished Faculty/Staff Award at the Hilton College 2006 Distinguished Alumnus by the Hilton College Alumni Association As an educator, she directs undergraduate and graduate instruction in Hotel Operations, Rooms & Housekeeping Management, and Advanced Lodging Management while leveraging her consulting background with Cyntergy Corporation on technology rollouts at international properties like Sandy Lane Resort in Barbados.

Alec Daltonمشاهده پروفایل

مدرس

• Hospitality Experience Design
• Service Quality Management
• Hotel and Lodging Operations
• +۵ مورد دیگر

Alec Dalton is an Adjunct Lecturer at Florida International University’s Chaplin School of Hospitality Management and Executive Director of Accelerating Leaders. He advises hospitality companies on management consulting and professional development, blending neuroscience, psychology, and industrial engineering to enhance customer experiences. His career spans leadership roles at Marriott International, The Ritz-Carlton Hotel Company, and The Walt Disney Company. Master of Science in Hospitality Management, Florida International University Dual Bachelor’s in Business and Hospitality Administration, Boston University Certifications: Customer Experience Professionals Association, American Hotel & Lodging Educational Institute, Six Sigma, Collaborative Institutional Training Initiative Prof. Dalton’s research focuses on service operations strategy, experience design, and quality management. He explores how AI and technology can innovate hospitality services, and how trust is rebuilt post-crisis (e.g., hotel cleanliness during the pandemic). His work bridges academic rigor with industry application. His publications include studies on generative AI in hospitality, service blueprinting, and capacity management. These works emphasize systematic approaches to customer experience, leveraging data-driven insights and interdisciplinary methodologies. 2023: 100 Most Inspirational People in Travel and Hospitality 2021: Emerging Leaders in CX 2018: 30 Under 30 Rising Hospitality Executives Prof. Dalton co-authored best-sellers in the Customer Experience series and edited the textbook Operations Management in the Hospitality Industry . His findings are published in journals like the Journal of Hospitality & Tourism Research and International Journal of Gaming, Hospitality and Tourism . He serves on boards of the Customer Institute, Hospitality Internships, and HorizonCX, and judges international business competitions.

Nathan Dodgeمشاهده پروفایل

دانشیار

• Hospitality Management
• Revenue Management
• Food and Beverage Management
• +۶ مورد دیگر

Nathan Dodge is an Associate Professor at Florida International University's Chaplin School of Hospitality and Tourism Management. His expertise includes Classroom Management, Data Analysis, Facilities, Quality, and Revenue Management in the hospitality sector. Founding faculty of the Bacardi Center of Excellence Teaches Revenue Management, Senior Seminar, Hotel/Lodging classes, and Spirits Management Track courses Hosts hospitality podcast '2 Barstools and a Knife' with Chef John Masi and Professor Brian Connors Organizes study abroad programs to locations like Cuba, London, Dubai, and Scotland Manages Chaplin School's academic scheduling to improve faculty clarity and student graduation pathways With a dual background in car rental revenue management and facilities management, he applies industry experience to classroom instruction. His work bridges practical hospitality operations with academic curriculum development. Professor Dodge earned both a Bachelors of Science and Masters of Business Administration from Lynn University in Boca Raton, Florida. He remains actively engaged in hospitality education innovation and industry trend analysis through podcasting and international programs.

Stephen B. Shiringمشاهده پروفایل

استاد

• Hospitality Management
• Food Service Management
• Hotel Industry History
• +۳ مورد دیگر

Dr. Stephen B. Shiring is a Professor and Assistant Chairperson in the Department of Hospitality and Employment Relations at Indiana University of Pennsylvania (IUP), within the Eberly College of Business. He holds an EdD from the University of Pittsburgh (1995), an MBA from IUP (1985), and a BS in Food Service Management from IUP (1981). His research focuses on linking historical shifts in hospitality delivery systems to contemporary business models, emphasizing entrepreneurial innovations in food, beverage, and lodging industries. Dr. Shiring has authored multiple books on catering, including the widely used Professional Catering: The Modern Caterer's Guide to Success , along with instructor manuals and test banks. His scholarly contributions include groundbreaking historical analyses of hospitality education and industry development, published in journals like Journal of Hospitality and Tourism Research . Professional Affiliations: Member of CHRIE, ACPHA (volunteer evaluator), CMAA, NRA, PRLA, AHLA. Awards: 2022 Distinguished Faculty Award, Melvin Jones Fellowship, multiple advising and teaching awards from IUP. Advocacy: Spearheaded scholarships through the Pittsburgh Club Managers Foundation (PCMF) and supported student career services. His work bridges historical industry insights with modern practices, impacting both academia and industry through training programs, conference presentations, and collaborative research. Dr. Shiring actively contributes to accreditation processes, ensuring educational programs meet industry standards.

Atul Sheelمشاهده پروفایل

دانشیار

• Corporate Finance
• Investments
• Hospitality Investment
• +۵ مورد دیگر

Atul Sheel is an Associate Professor in the Department of Hospitality & Tourism Management at the Isenberg School of Management, University of Massachusetts Amherst. He holds a PhD in Business Administration (Finance) from UMass Amherst. His academic roles include serving as Graduate Program Director (2007-2012) and Doctoral Student Supervisor (2010-2012). Education: PhD in Business Administration (Finance), University of Massachusetts-Amherst MS in Hotel, Restaurant and Travel Administration, UMass Amherst BSC, University of Delhi, India Research focuses on corporate finance, hospitality investment strategies, revenue management, and financial modeling. Key areas include analyzing economic impacts of hospitality projects, valuation techniques for lodging firms, and performance metrics using indices like the JHFM Index. Recent studies address post-pandemic industry recovery and cross-sector comparisons with petroleum firms. Publications emphasize empirical analysis of dividend policies, commercial mortgage-backed securities, and oil spill impacts on tourism. His work appears in journals like International Journal of Hospitality Management and Journal of Hospitality Financial Management . Awards include the TEACHnology Fellow Award (2004-2005) and multiple best paper recognitions. His teaching spans corporate finance and hospitality financial management courses.