Elena Karahanna is a Professor at the Terry College of Business , University of Georgia. Her research spans Artificial Intelligence , Health Information Technology , and the social and algorithmic implications of digital platforms . PhD in MIS, University of Minnesota (1993) MBA in Business Administration, Lehigh University (1988) BS in Computer Science, Lehigh University (1986) Her work examines how conversational agents and social bots reshape e-commerce and social media, the algorithmic coordination in organizations, and the integration of IT in healthcare systems . She has contributed to foundational theories like the Needs-Affordances-Features (NAF) framework for social media analysis. Recent publications highlight her focus on digital governance (e.g., firm-sponsored online communities), chatbot applications in public health (e.g., pandemic response), and privacy concerns in online social networks. Her research often bridges information systems and marketing (e.g., hyper-privacy and dark web insights). Scientific Awards Terry College of Business Service Award, 2024 INFORMS Information Systems Society President's Service Award, 2023 MIS Quarterly Best Paper Award, 2022 AIS Leo Award for Exceptional Lifetime Contributions, 2020 AIS Fellow, 2012 Karahanna has served as Senior Editor for MIS Quarterly , Information Systems Research , and Journal of AIS . She co-founded the Doctoral Student Corner (2014) and the Senior Scholar Consortium (2004), emphasizing her leadership in academic mentorship. She has taught courses on theory development and business intelligence , and her international teaching includes stints in Hong Kong, Cyprus, Singapore, and Australia .









