A. Michael Knemeyer is a Professor of Logistics at The Ohio State University's Max M. Fisher College of Business, where he contributes to research and teaching in supply chain management. His work focuses on supply chain relationships, risk and resilience, vendor relations, and sustainability integration. Educational Background: PhD from the University of Maryland, BSBA from John Carroll University Research Areas: Supply chain relationships, international logistics, sustainability, vendor relations, risk management Key Awards: 2013 IJPDLM Outstanding Paper Award, 2013 Bernard J. La Londe Best Paper Award Knemeyer's publications in journals like Harvard Business Review and Journal of Business Logistics explore critical themes in logistics outsourcing relationships, supply chain integration, and sustainable practices. His work often examines cross-cultural dynamics and institutional factors affecting supply chain performance. Selected Courses: Strategic Supply Chain Management, Contemporary Issues in Supply Chain Management, Logistics and Supply Chain Decision Making
Ashwin BALIGA is an Assistant Professor of Sales at IÉSEG School of Management , France, since 2022. He holds a Ph.D. in B2B Marketing from the Indian Institute of Technology, Madras (2022), a Master of Technology in Engineering Management (2015), and a Bachelor’s in Mechanical Engineering (2011). Ph.D. in B2B Marketing, Indian Institute of Technology, Madras (2022) Masters of Technology in Engineering Management, Manipal Institute of Technology (2015) Bachelors in Mechanical Engineering, National Institute of Engineering, Mysore (2011) His research focuses on B2B Service Failure & Recovery , Mental Health in B2B Sales , Technology in B2B Sales , and Buyer-Supplier Relationships . Recent work includes systematic reviews and morphological analyses of DEI in B2B selling, mental health impacts, and tech-driven sales strategies. In 2025, he received the Best Reviewer Award from the Journal of Hospitality and Tourism Management (JHTM). Additional accolades include the Sri N Kannan Prize for Best PhD Thesis in Marketing (2022), multiple gold medals for academic excellence (2015, 2011), and recognition for research contributions at NASMEI and the Sheth Foundation Doctoral Consortium. Baliga teaches Selling Techniques at the bachelor’s level and Services Marketing and Sales Management at the master’s level. He is a member of the Laboratory of Economics and Management (LEM) and has contributed to journals like the Journal of Personal Selling and Sales Management, Journal of Business Research, and the International Journal of Mineral Processing.
Joel Goh is Associate Professor at the Department of Analytics and Operations, NUS Business School, National University of Singapore. He serves as Director of the J.Y. Pillay Comparative Asia Research Centre (under NUS Global Asia Institute) and PhD Program Director at the Institute of Operations Research and Analytics (IORA). Previously, he was Assistant Professor at Harvard Business School (2014-2017) and Visiting Scholar (2017-2022). BSc, MSc, PhD in Operations, Information, and Technology from Stanford University His research focuses on healthcare analytics (preventing health conditions, hospital operations, frailty assessment), supply chain analytics (digital business models, platform leakage), and service platform operations (hospital-at-home programs, incentive design). He co-created the Robust Optimization Made Easy (ROME) software. Recent publications analyze workplace psychological safety (2024), hospital-at-home models (2024), and platform leakage dynamics (2023). His work spans 18+ journals with 740+ citations for burnout cost studies (2022) and 606+ citations for physician well-being research (2017). Teaching Honors : 2023: Best MBA Teaching & Skinner Innovation Award 2021: NUS Annual Teaching Excellence Award 2020: Early Career Research Excellence Award & 40 Under 40 Best MBA Professors Advising & Grants : Served as PhD Program Director. Received NUS Start-Up Grant R-314-000-110-133 (2021) and Humanities & Social Sciences Fellowship (2021). Editorial roles include Associate Editor at Management Science , Manufacturing & Service Operations Management , and Senior Editor at Production and Operations Management .
Janna Parker is a professor in the Department of Marketing at James Madison University, specializing in digital marketing, retailing, and nonprofit marketing. With a career transition from political campaigns, she focuses on social media's role in personal and professional branding. Her research examines work-personal social media boundaries, employer governance policies, and volunteerism in nonprofit contexts. Education: Bachelor's in History (California State University Sacramento), Master's (Cameron University), Doctorate (Louisiana Tech) Teaching Interests: Digital marketing education, social media strategy, nonprofit marketing Her scholarly work spans social media governance, volunteer engagement, and retail dynamics, with recent emphasis on digital marketing pedagogy and cancel culture implications. Parker has contributed to academic journals through empirical studies and conceptual commentaries. Key article trends include: Digital marketing education evolution (2024) Social media governance in corporate and nonprofit contexts (2024) Online teaching satisfaction in higher education (2022) Volunteer brand community dynamics (2020) Consumer behavior frameworks (2019) Her media appearances include expert commentary on holiday retail strategies and social media research, reflecting practical applications of her academic work.
Nicole Koschate-Fischer is Professor and holds the GfK Chair for Marketing Intelligence at Friedrich-Alexander University Erlangen-Nuremberg (FAU), where she currently serves as Dean of Research at the Faculty of Business, Economics and Social Sciences. She is spokesperson for the interdisciplinary research focus "Customer Insights" and founding director of the Experimental Lab for Business Insights Nuremberg (ELAN). Previously, until September 30, 2024, she served as spokesperson for the Institute of Marketing and head of the Master's in Marketing program. Professor Koschate-Fischer earned her doctorate and habilitation from the University of Mannheim after completing a degree in business administration and psychology. Her academic journey includes membership in the interdisciplinary Collaborative Research Center "Concepts of Rationality, Decision Behavior, and Economic Modeling" at Mannheim, along with research stays as visiting scholar at University of Florida and University of Texas at Austin. She has held professorships at Technical University of Kaiserslautern and HEC Paris, and served as visiting professor at University of Vienna and Central University of Finance and Economics in Beijing. Research Interests Professor Koschate-Fischer's research spans customer insights , digital marketing , pricing and product management , and marketing analytics . Her work investigates consumer behavior in digital contexts, brand partnerships, life event impacts on purchasing decisions, and the psychological aspects of pricing. She employs experimental research methods and mediation analysis to understand causal relationships in consumer decision-making processes. Her publication record demonstrates consistent high-impact research in leading journals including Journal of Marketing, Journal of Marketing Research, and Journal of the Academy of Marketing Science. Recent work focuses on digital communication phenomena like emoji usage in electronic word-of-mouth, conversational agent interactions, and the application of behavioral pricing principles in charitable contexts. Professional Recognition Full member of the Bavarian Academy of Sciences and Humanities Member of the Board of Academic Trustees of the Center for Advanced International Marketing Knowledge (AiMark) Editorial board member of Journal of International Marketing Professor Koschate-Fischer regularly serves as reviewer for leading international academic journals and presents her research at both academic and practitioner-oriented conferences. Her work receives funding from organizations including the German Research Foundation (DFG), and she maintains active collaborations with renowned companies across various industries. She has directed the Experimental Lab for Business Insights Nuremberg (ELAN) since its founding, creating a hub for interdisciplinary customer insights research that bridges academic rigor with practical business applications.
Arno De Caigny is an Associate Professor at IÉSEG School of Management in France, specializing in Marketing Analytics. He holds a Ph.D. in Sales and Marketing from the University of Lille and Masters in Economics/Mathematics and Finance from Ghent University. His professional experience includes work as a Business Analyst at Deloitte. His primary research interests include customer churn prediction, AI applications in marketing, explainable AI for business, and life event-based marketing. He develops advanced machine learning models for customer behavior prediction and retention strategies. De Caigny's recent publications demonstrate strong focus on developing interpretable machine learning models for business applications, particularly in customer churn prediction and financial decision support. His work increasingly incorporates deep learning and natural language processing techniques.
Eva Ascarza is a Professor of Business Administration in the Marketing Unit at Harvard Business School (HBS) . She co-founded the Customer Intelligence Lab at HBS's D 3 Institute, focusing on responsible and effective customer data utilization. Research Interests include: Customer retention and churn analysis Algorithmic bias in marketing AI Field experimentation (A/B testing) for targeting optimization Customer lifetime value (CLV) modeling Dynamic personalization strategies Scientific Awards and Recognitions: 2023 Weitz-Winer-O'Dell Award (winner) 2022 Paul E. Green Award (PNAS publication) 2020 Marketing Science Institute (MSI) Scholar 2019 Erin Anderson Award for Emerging Female Scholar 2018 Paul E. Green Award (JMR publication) 2014 Frank M. Bass Outstanding Dissertation Award Her articles demonstrate cutting-edge applications of statistical modeling , Bayesian methods , and fair AI frameworks in modern marketing challenges.
Max V. Birk is an Associate Professor at Eindhoven University of Technology (TU/e), affiliated with the Human-Technology Interaction group in the School of Industrial Engineering and Innovation Sciences. He holds a secondary appointment as EAISI Health Associate Professor. His interdisciplinary research focuses on game-based design strategies, digital health, and motivational interface design, with contributions to games user research, eSports, and interactive experience tools. Birk earned a Psychology degree from the University of Trier (2012) and a Computer Science PhD from the University of Saskatchewan (2018), focusing on avatar customization for health engagement. Research Contributions: Birk’s work spans player experience, behavioral data analysis, and game-based digital biomarkers for stress. He leads the NWO Veni-funded project on game-based biomarkers for acute/chronic stress. His research has been published in top HCI venues like CHI and ACM Transactions on CHI. Organized global workshops and co-chaired CHI PLAY 2020/2021 Collaborations with Tencent, AlienTrap, and global game developers Editorial roles at JMIR Mental Health Awards & Honors: 2023 TU/e Young Researcher Award 2022 Best MSc Teacher Industrial Design NWO Veni Grant (2020) Multiple ACM awards and recognitions Academic Leadership: Vice-chair of Eindhoven Young Academy of Engineering Board member of EWUU Centre for Unusual Collaboration Member of De Jonge Akademie (KNAW) Teaching: Courses include 'Digital Tools & Human Wellbeing', 'Human Factors', and 'Social Media & Online Life'.
Prof. Dr. Christian Homburg holds the Chair of Business-to-Business Marketing, Sales & Pricing at the University of Mannheim's Faculty of Business Administration. Since 2007, he has been a Professorial Fellow at the University of Melbourne. His research spans marketing strategy, sales management, pricing, and customer relationship management, with a focus on business-to-business contexts. He collaborates with global firms such as Accenture, BOSCH, SAP, and BASF. Research Interests: Prof. Homburg explores topics like sales force automation, key account management, IoT in marketing, and augmented reality in sales. His work bridges academic theory and practical implementation, emphasizing organizational systems driving customer and competitor responsiveness. Scientific Awards: Hermann Billing Prize (1989) Multiple Best Paper Awards from the American Marketing Association (1997-2010) Louis W. Stern Award (2009) Best Paper Awards from Journal of the Academy of Marketing Science and Journal of Business to Business Marketing Publications: Author of 7+ editions of Marketing Management , co-editor of the Handbook of Customer Loyalty Management , and contributor to leading journals like Journal of Marketing and Strategic Management Journal .
Christian Grönroos is Professor of Marketing at Hanken School of Economics, recognized among the top marketing researchers globally. His pioneering work established service marketing theory and the service logic paradigm. Research focuses on value co-creation frameworks, relationship marketing evolution, and service-driven business model innovation. Publications have transformed understanding of customer management and service productivity. Awards include the Don Schultz Award (2025) and AMS-Parasuraman Best Paper Award. Recent work examines service-informed marketing reform and employee alignment in brand promise co-creation.
Reetika Gupta is an Associate Professor at ESSEC Business School, Singapore, with a career spanning institutions such as Lehigh University (College of Business and Economics) and City University of New York – Baruch College. Her research focuses on Marketing , Consumer Behavior , and Digital Marketing , particularly in areas like Interactive Marketing , Bottom-of-the-Pyramid Consumers , and Augmented Reality in Marketing . PhD in Marketing (City University of New York – Baruch College, 2005) PGDPC (Mudra Institute of Communications, 1996) BA (Honors) in Economics (St. Stephen's College, 1994) Her research explores: Psychological factors in ethical consumption and sustainable marketing Design of digital platforms to enhance consumer revisits and engagement Impact of social relationships on consumer behavior in emerging markets Political ideology's influence on product preferences Recent publications analyze Bottom-of-the-Pyramid Consumers , Mobile Marketing , and Healthcare Challenges . Awards include Fond de Recherche ESSEC grants and the Alfred Noble Robinson Faculty Award (2012). She has served as Editor-in-Chief of the Journal of Consumer Marketing (2020–2022) and currently as Associate Editor.
Prof. Dr. Andreas Butz is a Full Professor and Chair for Human-Computer Interaction at the Department for Informatics, Ludwig-Maximilians-Universität München (LMU Munich). He leads the Media Informatics Group, focusing on innovative interaction techniques and interfaces in immersive environments like VR/AR, automotive systems, and smart spaces. His research emphasizes perceptual user interfaces, social robotics, and designing systems that balance invisibility with transparency. Key research areas include: Virtual/Augmented Reality interfaces for productivity and social interaction AI-driven decision support in safety-critical domains (aviation, healthcare) Haptic and wearable interaction technologies Automotive UI design for driver assistance systems Principles of explainable AI and human-AI collaboration His work bridges theory and practice through projects like: VR-based movement training systems AI trust calibration mechanisms Multi-modal interaction frameworks for automotive environments Systems for analyzing long-term music listening behavior Recent articles explore topics ranging from AI support in pilot decision-making to haptic wearables and creative writing interfaces. His team collaborates with industry partners on electric vehicle information systems and in-car interaction challenges.
Robert Swinney is the Senior Associate Dean for Executive MBA and Quantitative Management Programs and a Professor of Operations Management at Duke University's Fuqua School of Business. He specializes in strategic supply chain operations, consumer behavior dynamics, and platform management. His research explores sustainability, risk mitigation, and ethical practices within complex supply networks. Education: Bachelor of Science in Astronomy, California Institute of Technology PhD in Operations Management, Wharton School, University of Pennsylvania Prior Role: Associate Professor at Stanford University Graduate School of Business Research Interests: His work addresses operational implications of consumer behavior, start-up and platform operations, supply chain resilience, and ethical sourcing strategies. He emphasizes practical applications in healthcare, food delivery systems, and digital content platforms. Editorial Contributions: Currently serves as Department Editor at Manufacturing & Service Operations Management , with prior roles at Management Science and Production & Operations Management . Advising & Grants: No specific grants or advising roles explicitly listed in provided text.
Dr. Daniel Roxbury is an Associate Professor and Graduate Director at the Department of Chemical, Biomolecular and Materials Engineering within the University of Rhode Island's College of Engineering. With expertise in nanoscience and carbon nanomaterials, his research focuses on nano-bio interactions, developing functionalized nanotubes for biomedical applications and environmental monitoring through his NanoBio Engineering Laboratory. His work spans multiple disciplines including: Biomedical nanosensors Smart wearable biomaterials Targeted drug delivery systems Environmental nanotechnology Single-molecule imaging Nanotoxicology Recent publications emphasize machine learning-enhanced spectral analysis, coral reef conservation nanotechnology, and wearable stress monitoring textiles. His 2024 ACS Nano study introduces AI-driven macrophage phenotyping, while 2023 Nature Nanotechnology work explores coral reef restoration strategies using nanomaterials. Awarded the 2019 NSF CAREER grant for cellular nanometrology, he leads multiple NIH-funded projects including: $820,000 NSF CAREER: Spectral Imaging for Sub-Cellular Nanometrology $140,000 Miriam Hospital COBRE: Cortisol Detection Textiles $700,000 NSF EAGER: Multiplexed Wound Biomarker Detection His laboratory houses state-of-the-art equipment including: Near Infrared Hyperspectral Microscope Custom NIR Fluorescence Spectrometer Jasco UV/VIS/NIR Spectrophotometer Biosafety Cabinet Cell Culture Incubator Cryo-Storage System
Tosiron Adegbija is an Associate Professor in the Department of Electrical and Computer Engineering at the University of Arizona, where he serves as Director of Graduate Studies and Thomas R. Brown Endowed Fellow. He is a member of the Graduate Faculty and actively contributes to research and teaching in computer architecture and embedded systems. Education: PhD in Electrical and Computer Engineering, University of Florida, 2015 MS in Electrical and Computer Engineering, University of Florida, 2011 BS in Electrical Engineering, University of Ilorin, Nigeria, 2005 His research centers on energy-efficient computing with a focus on bio-inspired computer architecture , including spiking neural network (SNN) accelerators and in-memory computing. He also explores domain-specific architectures , adaptable memory systems , and microprocessor optimizations for IoT . His work leverages novel memory technologies like STT-RAM to enhance performance and reduce energy consumption in embedded and resource-constrained systems. Recent publications highlight trends in hybrid SNN acceleration, domain-specific accelerator generation, and system-level design space exploration. His research is increasingly focused on neuromorphic computing, automated hardware design, and ultra-efficient architectures using emerging materials like antiferromagnetic tunnel junctions. Scientific Awards: National Science Foundation (NSF) CAREER Award (2019) Elected IEEE Senior Member (2020) Best Paper Award at IEEE ISVLSI (2014) Teaching Award, University of Arizona (2018) ACM GLSVLSI Travel Award (2015) He advises numerous graduate and undergraduate students, many of whom have pursued careers at institutions like Pacific Northwest National Labs, Micron Technology, and Amazon. He has secured significant funding, including a $1.9M NSF FuSE2 grant for energy-efficient computing. His lab collaborates with UA Physics, CMU, and UNL. He has also developed educational tools for Chipyard and RISC-V, supporting hands-on learning in computer architecture. Labs and Research Teams: Leads a research group focused on bio-inspired and domain-specific computing, fostering innovation in energy-efficient hardware. The lab emphasizes hardware/software co-design, neuromorphic engineering, and real-world deployment in IoT and biomedical applications.
