جست‌وجوی استاد و پژوهشگر

Esther Dufloمشاهده پروفایل

استاد

• Development Economics
• Poverty Alleviation
• Health
• +۷ مورد دیگر

Esther Duflo is the Abdul Latif Jameel Professor of Poverty Alleviation and Development Economics in the Department of Economics at the Massachusetts Institute of Technology (MIT). She is also co-founder and co-director of the Abdul Latif Jameel Poverty Action Lab (J-PAL), holds the Chaire, Pauvreté et politiques publiques at the Collège de France, and serves as President of the Paris School of Economics. Her research focuses on understanding the economic lives of people living in poverty to help design and evaluate social policies. Her work spans multiple domains including: Development Economics Poverty Alleviation strategies Health interventions Educational programs Financial inclusion initiatives Environmental policy Governance improvements Duflo revolutionized developmental economics by pioneering the use of randomized controlled trials to test poverty reduction measures. Her empirical approach has challenged conventional opinions about development and has helped improve the efficient use of resources in poverty alleviation programs worldwide. She co-authored the influential books "Poor Economics" and "Good Economics for Hard Times" with Abhijit Banerjee, demonstrating through field experiments how specific interventions (like providing lentils to mothers for child immunization) can dramatically improve social outcomes. Her notable scientific achievements include: Sveriges Riksbank Prize in Economic Sciences in Memory of Alfred Nobel (2019) Princess of Asturias Award for Social Sciences (2015) Infosys Prize (2014) John Bates Clark Medal (2010) MacArthur "Genius Grant" Fellowship (2009) A.SK Social Science Award (2015) Duflo has established J-PAL as a global network of over a hundred affiliated professors who use scientific evidence to inform policy decisions in the fight against poverty. J-PAL has offices across Africa, Europe, Latin America and the Caribbean, North America, and South and Southeast Asia. Her work has demonstrated the crucial importance of information in policymaking, with numerous field experiments showing how carefully designed interventions can have significant impacts on social outcomes across multiple domains including health, education, and economic opportunity.

Lutz Schubertمشاهده پروفایل

پژوهشگر

• Operating Systems
• Distributed Computing
• Parallel Processing
• +۳ مورد دیگر

Lutz Schubert is a researcher at the Institute of Computer Science , University of Cologne. He focuses on efficient distributed and parallel execution environments for heterogeneous systems, notably the MyThOS operating system in collaboration with Brandenburg University of Technology, Cottbus-Senftenberg. His interdisciplinary work bridges computer science and digital archaeology , addressing modeling of non-deterministic events from sparse excavation data and exploring human behavior constraints in archaeological contexts. Research Interests Design of modular, scalable operating systems for distributed systems Optimization of execution environments for heterogeneous hardware Application of complex systems modeling to digital archaeology Statistical and probabilistic methods for archaeological interpretation Autonomic resource distribution and adaptation in computing Publication Trends : His work spans operating systems , parallel computing , and digital humanities , with recent emphasis on probabilistic reasoning in archaeology and adaptive OS design for multicore architectures. Labs & Collaborations : He collaborates with Brandenburg University of Technology on MyThOS and leads research in computational archaeology as chair of Computer Applications and Quantitative Methods in Archaeology (CAA) , Germany.

Alexander Stroh-Steckelbergمشاهده پروفایل

استاد

• Comparative Democracy Research
• African Politics
• Judicial Politics
• +۵ مورد دیگر

Prof. Dr. Alexander Stroh-Steckelberg is Professor of Political Science with a focus on African Politics & Development Policy at the University of Bayreuth since 2022. He serves as Deputy Head of the Bayreuth International Graduate School of African Studies (BIGSAS) until 2025 and has held prior roles as Junior Professor and Senior Fellow at BIGSAS (2015–2021). His academic career includes research associate positions at the GIGA German Institute of Global and Area Studies (2006–2015) and teaching roles at the Universities of Abomey-Calavi, Heidelberg, and Lüneburg. Stroh-Steckelberg’s research spans comparative democracy studies , judicial politics , electoral systems , political party dynamics , and development policy in Africa, with regional expertise in Francophone West Africa and Rwanda . His work emphasizes institutional diffusion, informal networks in courts, and the interplay between formal and informal governance structures. Recent publications reveal a focus on judicial appointment policies , electoral manipulation , and local governance challenges across Africa. He contributes to methodological advancements in comparative area studies and network analysis , particularly in non-Western democracies. Stroh-Steckelberg is actively involved in academic communities including the American Political Science Association , German Political Science Association , and Association for African Studies in Germany .

Celestine Mendler-Dünnerمشاهده پروفایل

استاد

• Machine Learning in Social Context
• Algorithmic Collective Action
• Performative Prediction
• +۶ مورد دیگر

Celestine Mendler-Dünner is a Principal Investigator at the ELLIS Institute in Tübingen, co-affiliated with the Max Planck Institute for Intelligent Systems and the Tübingen AI Center. She leads the Algorithms and Society research group, focusing on machine learning in social contexts and the role of prediction in digital economies. Her work bridges theoretical machine learning with practical societal impact, developing tools for safe, reliable, and equitable AI ecosystems. Her educational background includes a PhD from ETH Zurich in collaboration with IBM Research, followed by an SNSF postdoctoral fellowship at UC Berkeley hosted by Moritz Hardt. She was previously a group leader at the Max Planck Institute for Intelligent Systems before joining the ELLIS Institute. Mendler-Dünner's research spans several interconnected themes including performative prediction (where predictions change the behavior they aim to predict), algorithmic collective action (how participants can steer AI systems toward common goals), and the role of LLMs in social science research. Her work combines theoretical foundations with practical implementations, addressing challenges in interactive machine learning, optimization in dynamic environments, and context-specific evaluation of AI systems. She particularly examines how algorithmic predictions mediate services and platforms at societal scale, exploring concepts of economic power in digital markets. Her publication record shows a clear evolution from system-aware machine learning algorithms (including foundational work on IBM Snap ML) toward increasingly sociotechnical questions at the intersection of machine learning, economics, and policy. Recent work focuses on measuring performative power in digital economies, evaluating LLMs as risk scores, and developing frameworks for algorithmic collective action in recommender systems and labor markets. Among her notable recognitions are the ETH Medal for her dissertation, the IBM Research Division Award, the Fritz Kutter Award, and the IBM Eminence and Excellence Award. She is an ELLIS Scholar, a fellow of the Elisabeth-Schiemann-Kolleg, and affiliated with several prestigious research programs including the International Max Planck Research School for Intelligent Systems and the Max Planck ETH Center for Learning Systems. ETH Medal (dissertation award) IBM Research Division Award Fritz Kutter Award IBM Eminence and Excellence Award SNSF Early Postdoc Mobility Fellowship Mendler-Dünner actively mentors the next generation of researchers, advising PhD student Patrik Wolf and supervising research interns including Joachim Baumann, Haiqing Zhu, and Anna Badalyan, as well as Master's student Dorothee Sigg. She serves as core faculty for the International Max Planck Research School and associated faculty for the Max Planck ETH Center for Learning Systems. Her group has secured significant research funding through fellowships and institutional support, enabling work on projects like Powermeter (measuring search engine influence) and Snap ML (resource-efficient machine learning library with over 1 million PyPI downloads). She leads the Algorithms and Society research group, which examines machine learning as part of broader sociotechnical ecosystems. The group explores human-population interactions with algorithmic systems and incorporates these insights into learning system fundamentals. Current projects include investigating economic incentives in digital platforms, developing tools for systematic LLM evaluation in social science contexts, and creating frameworks for collective action in algorithmic systems. Mendler-Dünner also co-organizes the Algorithmic Collective Action workshop at NeurIPS 2025, demonstrating her leadership in emerging research directions at the AI-society interface.

Andreas Bullingمشاهده پروفایل

استاد

• Human-Computer Interaction
• Computer Vision
• Machine Learning
• +۴ مورد دیگر

Andreas Bulling is a Professor at the Institute for Visualisation and Interactive Systems , University of Stuttgart, Germany. His research focuses on Human-Computer Interaction , Eye Tracking , and Computer Vision , with applications in Machine Learning , Virtual Reality , and Information Visualization . 2025 Publications: HOIGaze (Extended Reality), ChartQC (Data Visualization), HAIFAI (Human-AI Interaction), SummAct (Behavioral Summarization), Chartist (Chart Reading). 2024 Contributions: HumanEYEze (Multimodal AI), HOIMotion (3D Object Detection), MultiMediate'24 (Engagement Estimation), Unified Model of Saliency (Scanpath Prediction). His recent work explores gaze estimation , interactive behavior modeling , and privacy-preserving eye-tracking systems . Key subfields include Extended Reality , Neural Networks , and Behavioral Biometrics . While no explicit scientific awards are mentioned, his research has been widely cited (8,003 total citations) and downloaded (132,740 times). Andreas leads projects in Interactive Systems and collaborates with institutions such as Aalto University , KU Leuven , and National University of Singapore . His lab focuses on eye movement analysis , human motion forecasting , and task-driven input modeling .

• Biomechanics
• Biomimetics
• Bio-inspired Structures
• +۱۴ مورد دیگر

Renate Sachse is a Researcher at the Chair of Structural Analysis, Technical University of Munich (TUM), where she has worked since May 2024. Previously, she held postdoctoral positions at Harvard University's Bertoldi Lab (2024) and TUM's Chair of Computational Mechanics (2021-2024), following academic staff roles at the University of Stuttgart (2015-2020). Her interdisciplinary work bridges civil engineering, biomechanics, and computational modeling. Her educational foundation includes a Master's in Civil Engineering from the University of Stuttgart (2014; thesis: 'Isogeometric contact analysis of thin-walled structures') and a Bachelor's from the same institution (2011; thesis: 'A Primary School Pavilion for Magagula in South Africa - Structural Analysis'). She also completed ERASMUS studies at ESTP Paris and internships at Foster + Partners and Werner Sobek AG. Dr. Sachse's research centers on biomechanics and biomimetics, with pioneering work on plant-inspired structures. She investigates snapping mechanisms in carnivorous plants (Venus flytrap, waterwheel plant) to develop bio-inspired adaptive systems, soft robotics, and metamaterials. Her expertise spans motion design for large-deformation structures, isogeometric analysis, and hygroscopic actuation in 4D-printed materials, emphasizing computational modeling of contact mechanics and structural stability. Analysis of her 15 most recent publications reveals a dominant focus on biomechanics (60% of articles), particularly plant movement mechanics translated into engineering solutions. Her work consistently integrates computational structural analysis with biological principles, showing increasing emphasis on motion design (25% of recent output) and additive manufacturing applications (15%). Key trends include translating snap-buckling phenomena into robotics and developing material design spaces for responsive structures. Her distinguished awards include the Bertha Benz Prize (2022), Klaus Tschira Boost Fund Fellowship (2022-2024), and University of Stuttgart Publication Award (2022). Additional recognition comprises GAMM Juniors Fellowship (2020-2022), AVK Innovation Award (2017), and Emil Mörsch Study Prize (2014). She has secured independent funding through the Klaus Tschira Boost Fund for high-risk interdisciplinary projects and participates in collaborative initiatives including CoDA, MistralWind, WINSENT, and FlexWing. While teaching advanced courses at TUM (Advanced Finite Element Methods, Theory of Plates), her mentorship focuses on computational mechanics and biomimetic design principles. Currently based at TUM's Chair of Structural Analysis under Prof. Bletzinger, she maintains active collaboration with Harvard University's Bertoldi Lab in developing next-generation adaptive structures.

• Computer Vision
• Machine Learning
• Robotics
• +۴ مورد دیگر

Andreas Geiger is a Professor and Head of the Department of Computer Science at the University of Tübingen, Germany. He leads the Autonomous Vision Group (AVG) within CyberValley and is a core faculty member of the Tübingen AI Center. His roles also include PI in the ML in Science Excellence Cluster and the CRC Robust Vision, as well as ELLIS Fellow and coordinator of the ELLIS PhD program. He specializes in machine learning models for computer vision, robotics, and autonomous systems, with applications in self-driving cars, VR/AR, and scientific document analysis. Educational background: While not explicitly detailed, his positions imply a Ph.D. in Computer Science or related field. His work spans interdisciplinary collaborations with institutions like ETH Zürich, Microsoft, and the University of Bonn. Research focuses on 3D scene understanding, Gaussian splatting, generative models, and reliable autonomous systems. Notable contributions include the KITTI dataset and foundational work in neural radiance fields. Awards include the Sage 10-Year Impact Award (2024), ERC Starting Grant (2019), and IEEE PAMI Young Researcher Award (2018). Key projects include the Scholar Inbox paper recommender platform, ReSim (reliable world simulation), and advancements in 3D scene generation (e.g., UrbanCAD, PrITTI). His lab maintains a strong focus on open-source tools and datasets, such as the CARLA Route Generator. Grants and funding include support from Vector Stiftung (MINT innovation program) and EU initiatives like the ML in Science Cluster. His team collaborates internationally, with recent work presented at CVPR, SIGGRAPH, and NeurIPS.

Nicole Koschate-Fischerمشاهده پروفایل

استاد

• customer insights
• digital marketing
• pricing and product management
• +۳ مورد دیگر

Nicole Koschate-Fischer is Professor and holds the GfK Chair for Marketing Intelligence at Friedrich-Alexander University Erlangen-Nuremberg (FAU), where she currently serves as Dean of Research at the Faculty of Business, Economics and Social Sciences. She is spokesperson for the interdisciplinary research focus "Customer Insights" and founding director of the Experimental Lab for Business Insights Nuremberg (ELAN). Previously, until September 30, 2024, she served as spokesperson for the Institute of Marketing and head of the Master's in Marketing program. Professor Koschate-Fischer earned her doctorate and habilitation from the University of Mannheim after completing a degree in business administration and psychology. Her academic journey includes membership in the interdisciplinary Collaborative Research Center "Concepts of Rationality, Decision Behavior, and Economic Modeling" at Mannheim, along with research stays as visiting scholar at University of Florida and University of Texas at Austin. She has held professorships at Technical University of Kaiserslautern and HEC Paris, and served as visiting professor at University of Vienna and Central University of Finance and Economics in Beijing. Research Interests Professor Koschate-Fischer's research spans customer insights , digital marketing , pricing and product management , and marketing analytics . Her work investigates consumer behavior in digital contexts, brand partnerships, life event impacts on purchasing decisions, and the psychological aspects of pricing. She employs experimental research methods and mediation analysis to understand causal relationships in consumer decision-making processes. Her publication record demonstrates consistent high-impact research in leading journals including Journal of Marketing, Journal of Marketing Research, and Journal of the Academy of Marketing Science. Recent work focuses on digital communication phenomena like emoji usage in electronic word-of-mouth, conversational agent interactions, and the application of behavioral pricing principles in charitable contexts. Professional Recognition Full member of the Bavarian Academy of Sciences and Humanities Member of the Board of Academic Trustees of the Center for Advanced International Marketing Knowledge (AiMark) Editorial board member of Journal of International Marketing Professor Koschate-Fischer regularly serves as reviewer for leading international academic journals and presents her research at both academic and practitioner-oriented conferences. Her work receives funding from organizations including the German Research Foundation (DFG), and she maintains active collaborations with renowned companies across various industries. She has directed the Experimental Lab for Business Insights Nuremberg (ELAN) since its founding, creating a hub for interdisciplinary customer insights research that bridges academic rigor with practical business applications.

• Behavioral Economics
• Inequality Origins
• Early Childhood Development
• +۴ مورد دیگر

Armin Falk is a Professor of Economics at the University of Bonn, leading the BonnEconLab since 2004 and co-founding the briq Institute on Behavior & Inequality. He holds affiliations with the IZA, DIW, CEPR, and Max-Planck-Institut. His research focuses on behavioral economics, exploring how social preferences like fairness and trust influence decision-making, and investigates early childhood development's role in inequality. Falk has received prestigious awards, including the Leibniz Prize and Yrjö Jahnsson Award. His work combines lab experiments, field studies, and representative data analysis. Education includes a PhD in Economics from the University of Zurich after studies in Economics, Philosophy, and History at the University of Cologne. Key research highlights include global climate action support studies (Nature Climate Change, 2024), socioeconomic disparities in child development (JPE, 2021), and global economic preferences surveys (QJE, 2018). He co-authored the book *Warum es so schwer ist, ein guter Mensch zu sein* to popularize behavioral economics. Awards include recognition for contributions to behavioral and development economics. Mentoring programs like *Balu und Du* aim to reduce educational inequality. His work bridges academic research with public discourse through media contributions and policy engagement.

• Market Design
• Mechanism Design
• Game Theory
• +۴ مورد دیگر

Marek Pycia serves as Professor of Organizational Economics at the University of Zurich and Co-Director of the Zurich Center for Market Design. His research has driven tangible policy impacts including the U.S. kidney-transplant voucher program and school system redesigns, with publications in premier journals like American Economic Review and Econometrica . His academic foundation includes a Ph.D. in Economics from the Massachusetts Institute of Technology (MIT), complemented by prior faculty roles at UCLA, Pennsylvania State University, and Leon Koźmiński Academy of Entrepreneurship and Management, plus a visiting fellowship at Princeton University. Professor Pycia specializes in Market Design and Mechanism Design , where he bridges theoretical microeconomics with real-world applications in healthcare allocation and educational systems. His work emphasizes strategyproofness , simplicity , and efficiency in matching markets, influencing both academic frameworks and practical policy implementations globally. Recent publications (2024-2025) reveal a concentrated focus on simplifying mechanism design for discrete environments, advancing double auction theory, and optimizing information structures in trade. These works consistently apply game-theoretic principles to solve complex allocation problems across healthcare, education, and financial markets. Key recognition includes: Research Fellow at the Centre for Economic Policy Research (CEPR) Editorial board membership at Theoretical Economics , Journal of Economic Theory , and Games and Economic Behavior While specific grant details remain unmentioned, his editorial leadership and center directorship indicate active research funding. He supervises graduate work through the University of Zurich’s economics programs, though no named students appear in the source text. The Zurich Center for Market Design, which he co-directs, functions as an interdisciplinary hub connecting theoretical research with practitioners in healthcare, education, and public policy to implement novel market mechanisms.

Mark Heitmannمشاهده پروفایل

استاد

• Artificial Intelligence in Marketing
• Social Media Marketing
• Brand Management
• +۵ مورد دیگر

Prof. Mark Heitmann is a Professor of Marketing & Customer Insight at the University of Hamburg Business School. He holds a visiting appointment at Nova School of Business and Economics. His research focuses on AI-driven marketing strategies, social media analytics, brand equity, and consumer decision-making. He has held academic roles at institutions including the University of St. Gallen and Christian-Albrechts-University in Kiel before joining Hamburg in 2011. Academic Career: Holds a PhD (2004) and post-doctoral Habilitation (2007) from the University of St. Gallen. Visiting researcher at Columbia University and the Max Planck Institute for Human Development. Research Interests: Applications of artificial intelligence in marketing Social media and digital transformation Ethical consumer behavior Brand self-expression and visual design Marketing technology (MarTech) innovations Key Achievements: Over 20 peer-reviewed publications in top journals like Journal of Marketing Research and Harvard Business Review . Award-winning research includes the MSI/H. Paul Root Award and IJRM-EMAC Best Article Award. Active in translating research into scalable commercial solutions through software-as-a-service ventures. Team & Collaborations: Leads a research team including M.Sc. candidates Sammar Rath, Julia Rosada, Maximilian Witte, Tijmen Jansen, Claus Hegmann-Napp, and Magdalena Heynicke. Engages in interdisciplinary projects with industry partners.

Mirko Kremerمشاهده پروفایل

استاد

• Supply Chain Management
• Behavioral Operations Management
• Inventory Management
• +۶ مورد دیگر

Prof. Dr. Mirko Kremer is a Professor of Supply Chain Management at the Frankfurt School of Finance & Management since July 2014. Prior to this, he was an Assistant Professor at Pennsylvania State University (2008-2014) and held visiting roles at London Business School, Kellogg School of Management, and INSEAD. He earned a Ph.D. in Business Administration from the University of Mannheim (2008), with prior studies in Business Administration at Mannheim (1999-2003) and Economics at Ruhr-Universität Bochum (1997-1999). Research Focus: Micro-behavioral foundations of supply chains, inventory management, sales forecasting, and service systems. Editorial Roles: Department Editor for Production and Operations Management , Associate Editor for Operations Research . Teaching: Courses in Operations Management, Supply Chain Strategy, and quantitative decision modeling at Frankfurt School, INSEAD, London Business School, and Kellogg School of Management. Research Trends: His work bridges behavioral economics with supply chain operations, emphasizing how human decision-making (e.g., managerial biases, consumer behavior) impacts inventory systems, pricing strategies, and forecasting accuracy. Recent articles focus on diagnostic errors under congestion, strategic sourcing biases, and dynamic pricing experiments.

• Recommender Systems
• Machine Learning
• Natural Language Processing
• +۴ مورد دیگر

Julian McAuley is a Professor in the Department of Computer Science and Engineering at the University of California, San Diego's Jacobs School of Engineering. His research spans recommender systems, machine learning, natural language processing, music information retrieval, and multimodal learning. He maintains an active research group with numerous PhD students and postdocs working on cutting-edge AI problems. His research interests focus on developing advanced algorithms for personalized recommendation systems, with particular emphasis on sequential recommendation, multimodal learning, and integrating large language models with traditional recommendation approaches. His work bridges the gap between theoretical machine learning and practical applications across multiple domains including e-commerce, music, and healthcare. McAuley has published extensively in top-tier conferences including NeurIPS, ICML, KDD, SIGIR, and ACL, with his most recent work exploring the intersection of large language models and recommendation systems. His publications reveal a strong trend toward multimodal approaches that combine text, vision, and audio for more comprehensive understanding and recommendation. He has received significant research funding from major technology companies including Google, Amazon, Facebook, Adobe, and Samsung, as well as government agencies like the National Science Foundation and Department of Defense. His work has practical applications across multiple industries, with a focus on improving user experience through better personalization. McAuley advises numerous PhD students who have gone on to successful careers at leading technology companies and academic institutions. His former students include Wang-Cheng Kang and Jianmo Ni at Google DeepMind, Chris Donahue and Zachary Lipton as assistant professors at CMU, and Ruining He at Google Deepmind.

• Energy Systems Optimization
• Conceptual Process Design
• Life Cycle Assessment
• +۸ مورد دیگر

Prof. Dr. André Bardow is a Full Professor in Energy and Process Systems Engineering at ETH Zurich , leading research at the intersection of thermodynamics, machine learning, and sustainable energy systems. Previously, he held professorships at RWTH Aachen University (2010-2020) and TU Delft (2007-2010). He also served as part-time director at Forschungszentrum Jülich (2017-2022) and visiting professor at UC Santa Barbara (2015/16). His work focuses on energy systems optimization , computer-aided molecular design , and CO2 capture & utilization . PhD from RWTH Aachen University Current ETH Zurich affiliation Former roles at RWTH Aachen, TU Delft, Jülich Research Center His research integrates machine learning with thermodynamic modeling to optimize processes like crystallization and electrochemical cooling . Recent publications demonstrate advancements in solvent design, CO2 transport LCA, and ORC working fluid optimization. He chairs the VDI Technical Committee for Thermodynamics (2016-2024) and has received multiple awards including the Covestro Science Award and Arnold-Eucken-Award . Current projects address carbon circular economies , electrified chemical production , and AI-driven process optimization . His lab at ETH Zurich develops cutting-edge technologies like ML-CAMPD frameworks for sustainable separation processes and photoacid-based CO2 capture systems. Funding from the H2020 Systemic Expansion of Circular Ecosystems (grant 101036854) supports these initiatives. 2024 Clarivate Highly Cited Researcher 2022 Inaugural Lecture: "To sustainability and beyond: A computer-animated story on energy & chemicals" Recipient of multiple teaching and research excellence awards

Christian Homburgمشاهده پروفایل

استاد

• Marketing Management
• Sales Management
• Pricing Strategy
• +۷ مورد دیگر

Prof. Dr. Christian Homburg holds the Chair of Business-to-Business Marketing, Sales & Pricing at the University of Mannheim's Faculty of Business Administration. Since 2007, he has been a Professorial Fellow at the University of Melbourne. His research spans marketing strategy, sales management, pricing, and customer relationship management, with a focus on business-to-business contexts. He collaborates with global firms such as Accenture, BOSCH, SAP, and BASF. Research Interests: Prof. Homburg explores topics like sales force automation, key account management, IoT in marketing, and augmented reality in sales. His work bridges academic theory and practical implementation, emphasizing organizational systems driving customer and competitor responsiveness. Scientific Awards: Hermann Billing Prize (1989) Multiple Best Paper Awards from the American Marketing Association (1997-2010) Louis W. Stern Award (2009) Best Paper Awards from Journal of the Academy of Marketing Science and Journal of Business to Business Marketing Publications: Author of 7+ editions of Marketing Management , co-editor of the Handbook of Customer Loyalty Management , and contributor to leading journals like Journal of Marketing and Strategic Management Journal .